Build a SIL program from the ground up, and own its growth.

Crescent Care is a registered NDIS and ACNC not-for-profit based in South Western Sydney. We're registered for Supported Independent Living (SIL) and Specialist Disability Accommodation (SDA). We also deliver high-intensity support, specialist support coordination and allied health, and our portfolio of SDA homes is growing.

We're looking for a senior SIL professional to take full ownership of our referral pipeline, from the first conversation through to a safe, well-matched move-in. This isn't a desk-based intake role. You'll be the person who builds the channels, wins the trust of referrers and turns our homes into thriving, well-matched households.

What you'll own

- Referral growth: build relationships with support coordinators, specialist support coordinators, hospital discharge teams, allied health and behaviour-support practitioners, guardians, advocates and community organisations
- Pipeline and CRM: run a disciplined funnel from enquiry through funding verification, assessment, property visit, compatibility, service agreement and commencement
- Vacancy matching: match participants whose funding, needs, preferences and risks we can support safely and sustainably
- Transitions: coordinate property visits, co-tenant consultation, transition planning and handover with operations and clinical leadership
- Reporting: give leadership weekly visibility of channel activity, qualified opportunities, forecast move-ins and lost-referral reasons

What you'll bring

- 3+ years in NDIS SIL intake, business development or referral development, with a track record of SIL referrals you personally sourced and converted into commencements
- Strong understanding of SIL funding, rosters and ratios, compatibility, tenancy separation and service agreements
- Experience with some of the following: hospital discharge, psychosocial disability, complex health,



behaviours of concern, or guardianship interfaces
- A reputation for ethical, participant-first practice. You know that the right placement matters more than any single placement
- Excellent communication, organisation and CRM discipline
- NDIS Worker Screening Check, WWCC and a current driver's licence (or willingness to obtain them)
- A community language and cultural connections in South Western Sydney are highly valued

Why Crescent Care

- Ready-made foundations: SIL and SDA registration, homes coming online and in-house support coordination and allied health
- A senior role with real influence and a direct line to the executive
- A competitive base salary plus a quality-weighted incentive that rewards successful, sustained placements
- A values-driven not-for-profit focused on choice, dignity and quality

How to apply

Apply with your CV and a one-page cover letter that tells us:

- How many SIL referrals you personally sourced in the last 12–24 months, and how many went on to commence
- A referrer relationship you built from zero
- How you would approach your first 90 days with us

Please don't include any participant-identifying information.

Crescent Care is an equal opportunity employer. Aboriginal and Torres Strait Islander people, people with disability and people from culturally and linguistically diverse backgrounds are strongly encouraged to apply.

Pay: $110,000.00 – $130,000.00 per year

Perks:

- Professional development assistance
- Travel reimbursement
- Work from home

Application Question(s):

- In the last 24 months, roughly how many SIL participants did you personally source who went on to move in?
- Are you currently subject to any restraint of trade or non-solicitation clause? If yes, please briefly describe.

Experience:

- NDIS SIL intake or business development: 3 years (Required)

Licence/Certification:

- NDIS Worker Screening Check (Required)

Work Location: Hybrid remote in Liverpool NSW 2170

📌 SIL Growth & Intake Manager (Liverpool)
🏢 Crescent Care
📍 Liverpool