We are seeking an experienced Registered Migration Agent (RMA) to manage and provide professional migration advice and case management services.
Key Responsibilities:
- Provide professional migration advice and guidance to clients.
- Assess visa pathways and develop appropriate migration strategies.
- Manage visa applications from initial consultation through to finalisation.
- Prepare and review visa applications, submissions and supporting documents.
- Handle complex migration matters and respond to Department of Home Affairs requests.
- Prepare submissions, responses to RFIs and natural justice letters where required.
- Maintain accurate and up-to-date client files and case records.
- Stay updated with changes to the Migration Act, Migration Regulations, policy and Ministerial Directions.
- Liaise with clients, Department of Home Affairs, ART and other relevant stakeholders.
- Work closely with the admissions and education team to provide complete client solutions.
- Maintain high professional, ethical and compliance standards.
Requirements:
- Must be a Registered Migration Agent (RMA) with current registration.
- Relevant migration law qualification.
- Solid knowledge of Australian visa and migration legislation.
- Previous experience handling Australian migration matters.
- Excellent written and verbal communication skills.
- Strong attention to detail and case-management skills.
- Ability to manage multiple matters and meet deadlines.
- Experience with complex visa applications and refusals/reviews will be highly regarded.
- Candidates with an Indian subcontinent background and strong understanding of the South Asian client market are encouraged to apply.
Operations Manager / Admissions Officer – (3-4) Position
We are looking for an Operations Manager / Senior Admissions Officer with an Indian subcontinent background and 1–2 years of relevant experience in education admissions, international education, student recruitment or education consultancy.
Key Responsibilities:
- Manage day-to-day admissions and office operations.
- Handle student enquiries through phone, email, and face-to-face consultations.
- Counsel students regarding courses, institutions and admission pathways.
- Manage applications from initial enquiry through to enrolment/CoE.
- Liaise with universities, colleges and education providers.
- Follow up with students and providers to ensure applications progress efficiently.
- Coordinate with the visa/migration team where required.
- Maintain accurate CRM records and application tracking.
- Support the team in achieving admission and enrolment targets.
- Assist with staff coordination, workflow management and daily operational tasks.
- Handle escalated or complex admission matters professionally.
- Support marketing activities, student events and education expos.
- Build and maintain strong relationships with students and education providers.
Requirements:
- 1–2 years of experience in education consultancy, admissions, student recruitment or a similar role.
- Indian subcontinent background preferred.
- Strong understanding of the international education market.
- Excellent communication and customer service skills.
- Strong computer skills, including Microsoft Excel, Word and CRM systems.
- Ability to handle multiple applications and deadlines.
- Strong follow-up and relationship-management skills.
- Sales and student counselling experience will be highly regarded.
- Ability to work independently as well as part of a team.
- Professional attitude with a strong focus on student service and outcomes.
Work Location: In person
📌 Registered Migration Agent & Operation Manager ( Indian Subcontinent) (Sydney)
🏢 Grace International Parramatta
📍 Sydney
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