Project Officer - Volunteer Programs

Northern Rivers Community Gateway | Lismore NSW

Permanent Part-Time | SCHADS Award Level 4

Enjoy two additional weeks of bonus leave over Christmas, generous salary packaging benefits and the opportunity to make a genuine difference in your community!

About Us

Northern Rivers Community Gateway is a not-for-profit organisation that has been supporting individuals, families and communities across Northern NSW since 1976.

We deliver a diverse range of community services aimed at reducing disadvantage, strengthening community connections and improving wellbeing. Our work is guided by our values of integrity, respect, inclusion and compassion.

About the Role

We are seeking a passionate and motivated Project Officer – Volunteer Programs to join our Wellbeing & Inclusion team based in Lismore.

In this rewarding role, you will support the delivery of our Volunteer Resource Centre and Aged Care Volunteer Visitors Scheme (ACVVS), helping connect volunteers with meaningful opportunities to support individuals and communities across the Northern Rivers.

Working closely with volunteers, aged care providers and community organisations, you will play an important role in strengthening community participation, reducing social isolation and building the capacity of volunteering across the region.

Key responsibilities include:

- Recruit, screen, onboard, train and support volunteers across our programs.

- Coordinate volunteer placements, matching volunteers with suitable opportunities and participants.

- Build and maintain strong relationships with aged care providers,



Aboriginal organisations and community stakeholders.

- Organise volunteer training, networking opportunities and community events.

- Develop and implement strategies to promote volunteering and increase community participation.

- Provide ongoing guidance, mentoring and support to volunteers.

- Maintain accurate volunteer records, monitor program outcomes and prepare reports.

- Identify opportunities to improve volunteer engagement, recruitment and program delivery.

About You

We are looking for an organised, approachable and community-minded individual who enjoys building relationships and supporting others.

To be successful in this role, you will have:

- Relevant qualifications in social or community services, or substantial relevant experience in community development.

- Sound knowledge and understanding of the aged care sector.

- Experience coordinating, supervising or mentoring volunteers and/or staff.

- Strong communication, networking and stakeholder engagement skills.

- Excellent organisational skills, with the ability to manage competing priorities and achieve program outcomes.

- Sound administrative and computer skills, including Microsoft Office and database systems.





- The ability to work independently while contributing positively to a collaborative team environment.

- A current NSW driver's licence and willingness to undertake a National Police Check.

Why Join Us?

At Northern Rivers Community Gateway, we recognise the importance of supporting our employees both professionally and personally.

We offer:

- Two additional weeks of bonus leave each year over Christmas, on top of your standard annual leave entitlements.

- Generous not-for-profit salary packaging benefits - access up to $15,900 in tax-free salary packaging benefits, plus additional meal and entertainment packaging options.

- Permanent part-time employment, supporting a healthy work-life balance.

- SCHADS Award Level 4 remuneration, with applicable award entitlements.

- Meaningful and rewarding work, making a positive impact on individuals and communities across the Northern Rivers.

- Professional development opportunities and ongoing support.

- A supportive, inclusive and collaborative team environment where your contributions are valued.

How to Apply

If you're passionate about volunteering, community development and creating meaningful connections, we'd love to hear from you!

Please submit your resume and a cover letter outlining your suitability for the position.

Applications close: Friday, 30 October 2026.

Northern Rivers Community Gateway is an equal opportunity employer and a child protected organisation. We value diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people from diverse backgrounds.

📌 Project Officer - Volunteer Programs (Lismore)
🏢 Northern Rivers Community Gateway
📍 Lismore