Introduction:
Your Mission

Brighton is a community that values knowing its pharmacy team by name. As Service/Retail Manager, you'll be the person who makes that happen. You'll lead a dedicated team of OTC consultants, coach them to give outstanding health and beauty advice, and set the tone for a store that customers love coming back to.

Day to day, you'll build the roster, grow your people, and keep the store beautifully presented and well-stocked. When your team thrives, your customers feel it. That's how we bring our purpose, Caring for People, Enabling Health and Inspiring Wellness, to life every single day.

Description:
What You Bring

Leadership experience: You have strong face-to-face retail and people management experience.
Service track record: You've delivered outstanding service and advice to a wide range of customers.
Adaptable mindset: You enjoy learning, and you're excited about building your knowledge of health, wellness and beauty.
Heart: You're a resilient leader who cares about your team's growth as much as your own.
Availability: The role is approximately 38 hours per week on a rotating roster, and weekend availability is essential.





Skills and Experiences:
Why Join Us

Lead a store in a member-owned organisation, so your work perks real people in your own community
Enjoy discounts across our full range of health, optical and beauty products
Be part of a values-driven culture built on Care, Communicate, Collaborate and Celebrate
Bring your authentic self to work in a genuinely inclusive team
See your leadership shape your store, your team and your community
Take part in the National Pharmacies Christmas Pageant

About National Pharmacies

Australia’s oldest member-owned pharmacy network, we’ve been putting people first since 1911. Our members benefit directly through expert health, optical and beauty services and savings across our range, and we support local communities through health programs and sponsorships.

Ready to make leadership personal? Join a team that’s been caring for communities for over 110 years and help us prove that the best-led stores are also the happiest ones. Apply online today.

📌 Service Manager Brighton
🏢 National Pharmacies
📍 Brighton