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Allied Universal Compliance and Investigations is the national leader in the insurance investigation industry with 38 years of experience. We are seeking versatile, driven Accident Circumstance Investigators for Desktop and Field-based operations across Victoria.

This role is tailored for investigators in metro or regional Victoria who thrive in a fast-paced environment, value schedule flexibility, and take pride in delivering robust, high-quality evidence across Workers' Compensation and/or Transport Accident Commission (TAC) injury claims.

Key Responsibilities

Hybrid Investigations: Conduct structured interviews via up-to-date video platforms, on-ground inquiries, or hybrid approaches.

Strategic Analysis: Assess evidence and identify crucial avenues of inquiry for psychological and physical injury claims across Workers' Compensation and TAC.

Fact-Finding Excellence: Investigate claims strictly within the Victorian Workers Compensation framework (WIRCA) and TAC personal injury schemes while adhering to strict statutory timeframes.

Reporting Excellence: Deliver clear, timely, and compliant reports for WorkSafe Agents, TAC insurers, and self-insured clients.

Requirements

Licensing (Mandatory): Must hold a current Victorian Private Security Individual Licence.



Applications without a valid licence will not be considered at this time.Independent Contractors must additionally hold a Victorian Private Security Business Licence.

Experience:

Proven track record in Victorian Workers Compensation (WorkSafe VIC) and/or TAC factual investigations.

Certifications:

Proof of completion of ASIST (Applied Suicide Intervention Skills Training).

Legislation Knowledge:

Strong working knowledge of the Workplace Injury Rehabilitation and Compensation Act (WIRCA), personal injury frameworks, and WorkSafe VIC guidelines.

Operational Setup:

Current Victorian drivers licence, reliable vehicle, compliant home-office setup, and a clear criminal history.

Attributes:

A "no stone left unturned" mindset focused on quality, accuracy, and meeting tight statutory deadlines.

What We Offer

Premium Rates & Perks:

Competitive hourly/file rates, including kilometre reimbursement when travel is required.

Work-Life Flexibility:

Autonomy over your schedule across Metro Melbourne and Regional VIC.

Dedicated Support:

Direct access to case managers, streamlined reporting templates, and full operational backing.

Growth:

Join a culture focused on investigator success and long-term professional satisfaction.

About Us

Allied Universal is an Equal Employment Opportunity (EEO) employer committed to fostering an inclusive, respectful workplace. We value diversity and encourage applications from all qualified candidates.

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📌 Accident Circumstances Investigator (Melbourne)
🏢 Allied Universal
📍 Melbourne