Synapse ITS is seeking a Technical Support Specialist to provide world-class hardware technical support to customers, guiding them from initial questions to resolution using ticketing and CRM systems. You will assist through the product lifecycle, including pre-sales, post-sales, and end-of-life phases.
The role requires robust communication skills, a high technical aptitude, and the ability to work with engineers and marketing to develop training and knowledge content.
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📌 ITS Hardware Support Engineer – Traffic Tech (Canberra)
🏢 Synapse Its
📍 Canberra
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