JoVE is a world-leading science video solutions provider. JoVE seeks an experienced L1 IT Specialist to deliver hands-on support across a distributed work environment, handling laptops, peripherals, software, user accounts, and collaboration tools.
The role emphasizes customer service, practical troubleshooting, and transparent communication with technical and non-technical users. Onboarding/offboarding, ticketing, and documented processes are central to daily duties.
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📌 IT Support Specialist— Deskside & Remote (Melbourne)
🏢 JoVE
📍 Melbourne
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