Job Title: Workshop Administrative & Sales Assistant / Office All-Rounder
Business Name: Rowell & Searle Auto Transmissions Position Type: Part-Time / Casual Hours: Flexible daytime hours (approx. 25–35 hours per week, Monday to Friday)
About Us
At Rowell & Searle Auto Transmissions, we pride ourselves on delivering reliable, top-quality specialist automotive service and repairs. We are looking for an energetic, organized, and customer-focused Workshop Administrative & Sales Assistant to join our team on a part-time/casual basis.
Role Overview
This is a dynamic, hands-on role perfect for someone who combines strong administrative capability with natural customer-facing sales skills. You will manage incoming phone and email inquiries, build sales quotes, discuss service options with clients, process invoices, and support daily front-office operations using our workshop management software.
Key Responsibilities
- Front Desk & Sales Support: Answer incoming calls, handle customer inquiries, discuss service options, prepare quotes, and follow up on quotes to turn inquiries into confirmed bookings.
- Customer Service & Reception: Greet walk-in clients, schedule service appointments, and deliver an excellent, confidence-building customer experience.
- Invoicing & Basic Bookkeeping: Generate job invoices, process client payments, manage basic accounting data entry, and assist with financial administration.
- Software & Systems Management: Record job details accurately into workshop management software, track customer communications, and handle email correspondence.
- General Office Support: Keep records organized, assist workshop management with varied operational tasks, and maintain front-office organization.
Requirements & Qualifications
- Sales & Customer Relations Experience: Proven background in customer service, phone sales, or counter sales—ability to discuss options confidently and close bookings.
- Computer Savvy: Strong proficiency with general computer applications (Email, Word, Excel) and confidence learning new software quickly.
- Basic Accounting Knowledge: Understanding of invoicing, payment processing, and fundamental bookkeeping principles.
- Communication Skills: Exceptional verbal and written communication skills with a professional, persuasive, and friendly manner.
- Organizational Skills: High attention to detail, efficient time management, and the ability to multitask in an active workshop setting.
What We Offer
- Flexible schedule with structured weekday hours (no weekends).
- A supportive team environment with a strong reputation in transmission diagnostics and repairs.
- Full training on our internal workshop software and quoting workflows.
- Competitive casual/part time hourly rates based on experience.
How to Apply If you have a knack for customer service, proven sales confidence, and solid office skills, we’d love to hear from you!
Please submit your Resume and a brief cover letter outlining your sales/admin background and availability to
[email protected]
Pay: $60,000.00 – $70,000.00 per year
Work Location: In person
📌 Admin/Office Assistant (Adelaide)
🏢 Rowell u0026 Searle Auto
📍 Adelaide