This is a hands-on administration and operations role where no two days are exactly the same. You will be part of a busy and versatile team at MG Plumbing & Maintenance, a fast-growing, locally owned business based in Berrimah, NT.
Key responsibilities
- Job uploading, scheduling and coordination through AROFLO, our trade scheduling and management system
- Being a first point of contact for customers and helping create a great first impression of MG Plumbing & Maintenance
- Providing friendly, professional and efficient customer service
- Monitoring and responding to emails promptly and professionally
- Reporting to Directors and Senior Staff
- Providing administrative support to the Directors, Office Manager and Finance Manager
- Assisting with project administration, including SWMS, project contracts and project scheduling
- Data entry and assisting with account reconciliation
- Helping ensure jobs are completed, documented and ready for prompt close-out and invoicing
- Maintaining and strengthening relationships with customers and suppliers
About you
- Has a strong work ethic and a genuine can-do attitude
- Has excellent attention to detail and takes pride in their work
- Has strong written and verbal communication skills
- Is organised and able to manage competing priorities and deadlines
- Can work well under pressure and stay on top of a busy workload
- Is confident working independently while also being a strong team player
- Shows initiative and isn't afraid to jump in and help where needed
- Has previous experience in trades administration or a similar role
- Has a strong understanding of Microsoft Office
- Is comfortable learning current systems and processes
About us
Based in Berrimah, NT, MG Plumbing & Maintenance is a fast-growing, locally owned business with a team of 13 Plumbers, 4 Carpenters and 4 Admin Staff. We're a professional, hardworking team.