Administration Officer

Location: Parramatta, NSW

Salary: $27-$30 per hour (depending on experience)

About Us

We are a growing NDIS service provider committed to delivering high-quality support services to participants across the community. We are seeking an experienced and motivated Administration Officer to join our team and support the day-to-day operations of our organisation.

About the Role

As an Administration Officer, you will play a key role in ensuring the smooth operation of our administrative functions. You will provide support to management, staff, participants, and external stakeholders while maintaining accurate records and ensuring compliance with NDIS requirements.

Key Responsibilities

- General administrative and office support duties
- Answering phone calls and responding to emails
- Maintaining participant and staff records
- Assisting with NDIS documentation and compliance requirements
- Processing invoices and supporting financial administration
- Managing schedules, appointments, and meetings
- Data entry and maintaining accurate databases
- Liaising with participants, families, support coordinators, and service providers
- Assisting with onboarding and HR administration tasks

Essential Requirements




- Minimum 1-2 years' experience in an administration role within the NDIS, disability, aged care, or community services sector
- Strong knowledge of NDIS processes and documentation
- Excellent verbal and written communication skills
- High level of attention to detail and organisational skills
- Strong computer skills, including Microsoft Office Suite
- Ability to work independently and as part of a team
- Professional and customer-focused approach

Desirable
- Experience using ShiftCare, Xero, or similar systems
- Current NDIS Worker Screening Check
- Current Working with Children Check

What We Offer
- Competitive hourly rate of $27-$30 per hour
- Supportive and collaborative team workplace
- Ongoing training and professional development
- Opportunity to grow within a reputable NDIS organisation
- Meaningful work making a difference in people's lives

How to Apply Please submit your resume and a brief cover letter outlining your experience in the NDIS or community services sector.

We encourage candidates with relevant experience and a passion for supporting people with disabilities to apply.

Pay: $27.00 – $30.00 per hour

Expected hours: 32.0 per week

Work Location: In person

📌 Administration Officer (Parramatta)
🏢 Whitebream Australia
📍 Parramatta