Settlement Support and Community Care | Adelaide, Salisbury | Maximum Term - Full-time

- INTERNAL APPLICANTS ONLY - PREFERENCE WILL BE GIVEN TO CURRENT SSACC EMPLOYEES
- Fulltime maximum term position to 30 June 2027 (part time will be considered)
- Positions will be based at: Adelaide and Salisbury
- Annual salary is $58,396 + 12% super
- Other advantages include:
- Regular performance feedback and performance review process
- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of the lands and waters where we live and work. We pay respect to their elders past, present and emerging.

*AMES Australia offers cultural, ceremonial, and representative leave to support Aboriginal and Torres Strait Islander employees in observing significant cultural practices, attending community meetings and ceremonies, and fulfilling official duties with the First Peoples’ Assembly of Victoria.

About the role:

If successful, you will provide reception and administrative support to ensure the effective day-to-day operation of an AMES Australia service location. As the first point of contact for��

clients, visitors and stakeholders, the role is responsible for delivering a professional and welcoming reception service, responding to enquiries, maintaining records and supporting employees with routine administrative and financial tasks.

To be considered for this role, you will be able to demonstrate the following key selection criteria:

- Minimum of a Certificate II in Business Administration, Community Services,



Office Management or related field;
- AND/OR minimum of 1 years’ experience in administrative support, reception or customer service roles
- Effective interpersonal, cross cultural communication and client advocacy skills and the ability to liaise effectively with contractual partners, mainstream and settlement service providers as well as clients and their communities
- Demonstrated ability to provide professional, welcoming and culturally responsive reception and customer service to clients from diverse backgrounds
- Demonstrated ability to manage reception services including telephone answering, appointment scheduling and visitor management
- Strong organisational and time management skills with the ability to prioritise multiple administrative tasks and maintain accurate records
- Demonstrated ability to process financial documentation including purchase orders, invoices, reconciliations and credit card records in accordance with established procedures
- Demonstrated positive values of integrity, reliability, teamwork and professionalism, and demonstrated commitment to quality and continuous improvement principles.
- Demonstrated proficiency with Microsoft Excel at basic level for data entry, simple spreadsheets and basic reporting
- Demonstrated ability to maintain confidentiality and handle sensitive client and organisational information appropriately




- Demonstrated commitment to working effectively and respectfully with people from culturally and linguistically diverse (CALD) backgrounds

Applications for this position will be accepted up to 11:59pm Sunday 25 October 2026, however interviews and/or other selection processes will commence as suitable applications are received.

To apply for this position please submit:

- Your current resume
- A cover letter addressing the three selection questions outlined below

1. Tell us about a time you helped a client, visitor, or customer. What did you do and what was the outcome?
2. Tell us about a time you supported someone from a different cultural or language background. How did you help them?
3. Tell us about a time you had to manage several tasks at once. How did you stay organised and make sure everything was completed accurately?

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

For more information about our commitment to Diversity and Inclusion please click here.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.

Attachments:

- Admin Reception_Support Officer FINAL Sept26 J202644 v1.pdf

📌 Administration, Reception and Support Officer - SA (Adelaide)
🏢 AMES
📍 Adelaide