Kick-start your career with a nationally recognised traineeship! Are you a confident communicator with a passion for customer service and an interest in technical or mechanical products? We are seeking a motivated Trainee Internal Sales & Customer Service Administrator to join our friendly and supportive team.

This is an excellent opportunity to gain hands-on experience while completing a Certificate III in Business . You'll be supported through a comprehensive training program designed to develop your skills, knowledge and confidence, with genuine long-term career opportunities available for the right person.

About the Role

You will be the first point of contact for customers and play an important role in supporting day-to-day sales and customer service operations while completing your Certificate III in Business .

Key Responsibilities

Answering incoming phone calls and assisting customers with enquiries

Preparing quotes through the company's ERP system

Responding to customer enquiries via phone, email and over-the-counter interactions

Assisting customers with product information, pricing, stock availability, orders, deliveries and account enquiries

Building and maintaining positive customer relationships

Processing and updating customer information within internal systems

Using Microsoft Office programs including Word, Excel, Teams and Workday

Learning about a wide range of industrial and mechanical products

Completing a Certificate III in Business through structured on-the-job training

About You To be successful in this role, you will have:

A positive attitude and willingness to learn





Robust communication and interpersonal skills A professional and confident phone manner

Good computer skills and the ability to quickly learn new systems A strong interest in technical, industrial, automotive or mechanical products

Excellent attention to detail and problem-solving skills

Reliability, punctuality and a strong work ethic A current driver's licence and reliable vehicle

Reliable own transport is highly desirable due to the workplace location The ability to work full-time, Monday to Friday

Working Hours

Monday to Friday

8:30am to 4:30pm

38-hour working week

On-site parking provided

What's in It for You?

Certificate III in Business paid for and supported by the employer

Comprehensive training program with ongoing mentoring and support throughout your traineeship

Structured on-the-job learning designed to help you build technical, customer service and administrative skills

Nationally recognised qualification

Supportive and relaxed team workplace

Monthly team lunches and BBQs when branch targets are achieved

Staff discounts on products

Christmas celebrations and team events

Genuine opportunity for ongoing permanent employment upon successful completion of the traineeship





Long-term career progression within a well-established business

What We're Looking For

This role would suit a recent school leaver or someone looking to start a long-term career in customer service, administration, sales support or the industrial supply sector. We're looking for someone who is eager to learn, enjoys speaking with people and understands the importance of being reliable, punctual and committed to their role. The successful candidate will be supported by a knowledgeable and experienced team who are committed to helping them succeed throughout their traineeship.

If you're ready to gain valuable workplace experience, complete a Certificate III in Business , and join a team that is committed to supporting your development through a comprehensive training program, we'd love to hear from you. Apply now and take the first step towards a rewarding long-term career.

About MEGT

At MEGT , we enable people to start their careers through Apprenticeships and Traineeships and support businesses of all sizes to recruit, train and grow careers. Our purpose is to provide life-changing, lifelong learning and employment solutions for all, and we invite you to be part of our story. MEGT is committed to being a Child Safe Organisation and an Equal Opportunity Employer .

We have zero tolerance for racism, discrimination, harm or abuse. We foster a culture that values safety, diversity and inclusion and encourage all qualified applicants to apply, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people from al

📌 Administrator Trainee (Wacol)
🏢 Amanda Clifford
📍 Wacol