YNA is an 100% South Australian owned & operated company with a focus on providing the best level of support to our clients & our staff. We have a position for an Allocations Consultant to join our busy team. This is a contact centre role & you will be required to engage professionally with all stakeholders.
Our core hours are from 4.45am to 11.30pm & we operate 7 days a week from Fullarton. In order to be considered for this role you need to be available & flexible for shifts within these hours, weekdays & weekend work and occasional night duty.
Your tasks will include
- First point of contact for all inbound calls
- Outbound calls to existing clients to fill shifts
- Managing existing client base with a sense of urgency
- Taking staff availability for shifts & client bookings for shifts
- Accurate data entry
- Managing bookings efficiently via phone & requests via email.
These roles are ideally suited to those with call centre and or customer service experience keen to join a growing team in the healthcare sector.
Benefits to you
- Work in a strong, team environment
- Long term,
future career development opportunities in an expanding company.
About you:
Successful candidates will demonstrate
- A “can-do” attitude with a positive & professional approach
- Previous experience in Rostering/Administration role/s would be an advantage
- Strong written & verbal communication skills & solid customer service experience
- High level time management skills & the ability to work effectively in a fast-paced environment
- Outstanding computer skills especially in Microsoft Office (Outlook, Word, Excel)
- Attention to detail & accuracy with data entry, whilst maintaining & protecting confidentiality
To Apply: To be considered for this position, please submit a cover letter and resume via Seek ASAP. The recruitment process will commence immediately.
YNA is committed to an inclusive workforce & encourages applications from people of culturally diverse backgrounds, including those who identify as part of the Australian Aboriginal and/or Torres Strait Islander Community.
📌 Allocations Consultant (Fullarton)
🏢 Your Nursing Agency
📍 Fullarton
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