Agency Department of Tourism and Hospitality Work unit Tourism and Events NT – Business Services

Job title Business Support Officer Designation Administrative Officer 3

Job type Full time Duration Ongoing commencing 13/01/2027

Salary package $70,839 – $76,115 Location Darwin

Position number 17579 RTF 359081 Closing 29/10/2026

Contact Officer Callam Yost on 08 8999 3847 or [email protected]

About the agency https://dth.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=359081

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY

QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go to the

OCPE website.

Primary objective

Provide a high level of administration and general services support to the Business Services team and clients within the Tourism and

Events NT division.

Key duties and responsibilities

1. Analyse and verify credit card transactions to ensure compliance with Departmental and Northern Territory Government (NTG)

policies and procedures in relation to the use of corporate credit cards.
1. Process creditors via the NTGPay system and corporate credit card to ensure accurate and timely payment of accounts.
2. Provide administrative support services including; managing incoming and outgoing mail, arranging freight pickups and keeping contact





and email distribution lists updated.
1. Manage the security and fleet services including; distribution of building security passes, distribution of car keys, assistance with vehicle

bookings in the Vehicle Booking System (VBS) and assistance with vehicle maintenance such as servicing requirements, replacements or returns.
1. Manage building and general services matters including; reporting building faults, responding to phone and email enquiries from the

public and ordering and monitoring stock levels of stationery and consumables.
1. Provide support to staff with information technology processes including; logging NTGServices requests, logging fault requests,

training and troubleshooting of the meeting room equipment and arranging replacement of faulty equipment.

Selection criteria

Essential

1. Experience in providing efficient customer service with explicit and effective communication skills and the ability to develop and maintain

positive relationships with team members, agency staff, other departments, and external suppliers.
1. Good organisational skills, the ability to follow both written and verbal instructions, and the ability to prioritise workload and complete

a number of tasks concurrently while maintaining accuracy and attention to detail.
1. Experience in the use of financial systems, including those for the management of accounts payable, credit cards, and travel, as well as

Microsoft Excel, or the ability to quickly acquire the level of skills required.
1. Considerable personal motivation and initiative with a demonstrated ability to work both within a team and independently, as well as

the ability to ask questions and seek guidance from colleagues and supervisor.

Desirable

1. Have an NT driver’s licence for Class C vehicles.
2. Prior experience working in an administrative role undertaking responsibilities relevant to this position.
3. Prior experience working in a public sector environment.

📌 Business Support Officer (Darwin)
🏢 NT Government - Department of Tourism and Hospitality
📍 Darwin