Employment Type: Permanent Full Time

Position Classification: Health Education Officer

Remuneration: 77299 - 123504 full-time equivalent base salary range (+12% super + 17.5% leave loading and salary packaging)

Hours Per Week: 38

Requisition ID: REQ701601

Location: Randwick

Applications Close: Midnight on 26 October 2026

For role related queries or questions contact Adele Hall on [email protected]

At the Sydney Children's Hospitals Network, every role helps children and young people live their healthiest lives.

As the largest paediatric health service in Australia, we care for thousands of children each year, in hospital and at home. Our people are united by compassion, collaboration and excellence in care.

This is a full time permanent position on the Safe Haven Team, located at the Sydney Children’s Hospital at Randwick The Carer Peer Worker will provide person centred, recovery oriented and trauma-informed carer peer support. As an integral member of the Mental Health team, the Carer Peer Worker will provide a rapid response to parents and carers of children and young people with mental distress and/or psychosocial complexity across Safe Haven and the wider Mental Health department. Many of these young people present in crisis or are transitioning from hospital care.

The SCHN Safe Haven is a suicide prevention service that provides a warm welcoming space for children and young people aged 7-17 experiencing suicidal crisis where compassionate care is provided in a non-clinical environment. Safe Haven aims to provide an alternative to attending an emergency department when distressed by suicidal crisis.

Carer Peer

Workers use their lived experience and work collaboratively with other Mental Health Service staff to support and advocate for young people, their families and support people using Mental Health Services, with a primary focus on carers.

This role will support carers by:

- Supporting staff to increase their capacity for Carer inclusive practice - Supporting the mental health service to more strategically align itself to the needs of Carers - Increasing the organisations capacity to work in partnership with Carers, including service provision, co-production, consultation and the role of Carer Advisors.
- Ensuring the Carer voice is clearly articulated and heard at all levels of the health service Carer Peer Workers also have a role in educating clinical staff and providing representative input into systemic issues through service development activities.

Carer Peer

Workers will receive appropriate training, supervision and support to carry out their roles. Safe Haven operates a variety of times and shifts. Shift work,



including weekends, and attendance at meetings, supervision and training is a requirement of the role.

What You'll Be Doing The position will support the implementation and delivery of Child and Youth Mental Health services within a recovery framework. This framework requires that services demonstrate a culture and language of hope and optimism, be person-centred and holistic, support personal recovery, develop a workforce and organisational culture that is conducive to recovery and make active choices regarding social inclusion.

Carer Peer Workers use their lived experience and work collaboratively with other Mental Health Service staff to support and advocate for young people, their families and support people using Mental Health Services, with a primary focus on carers.

This Role Will Support Carers By

–

- Supporting staff to increase their capacity for Carer inclusive practice

–
- Supporting the mental health service to more strategically align itself to the needs of Carers

–
- Increasing the organisations capacity to work in partnership with Carers, including service provision, co-production, consultation and the role of Carer Advisors.

–
- Ensuring the Carer voice is clearly articulated and heard at all levels of the health service

Carer Peer Workers also have a role in educating clinical staff and providing representative input into systemic issues through service development activities.

Carer Peer Workers will receive appropriate training, supervision and support to carry out their roles.

Additional Benefits (where applicable): Flexible work opportunities, Salary packaging and meal entertainment benefits, accrued days off (ADOs), fitness passport, employee assistance program (EAP)

How To Apply

Click ‘Apply Online’ and submit your application including:

- A resume (maximum 5 pages) outlining your experience
- Responses to the questions below:
- Personal experience of caring for someone experiencing mental distress, and demonstrated experience using recovery principles.
- A degree in a relevant field is required for payment at Graduate rate.
- Demonstrated knowledge of and ability to plan, implement and evaluate group and individual peer led interventions




- Understanding of and commitment to recovery-oriented services and peer involvement in service design, implementation and evaluation.
- Ability to work effectively across community and inpatient settings.
- Experience in working collaboratively with individuals and groups including the multidisciplinary team; and ability to build and maintain effective relationships with external providers, consumers and carers.
- Demonstrated effective negotiation, time management, and written and verbal communication skills.
- Excellent computing skills, ability to use Microsoft applications in an office setting. Drivers license, green P acceptable.

Child Safe Standards SCHN is committed to maintaining a child-safe environment that respects and upholds the rights of children and young people, in line with NSW Health’s commitment to the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Additional Information

- SCHN is an Equal Opportunity Employer that values diversity, recognising that a diverse workforce strengthens our culture and enhances the care we provide to children, young people and their families.
- Permanent NSW Health roles require Australian citizenship or permanent residency. Temporary visa holders may be considered where no suitable Australian citizen or permanent resident is identified.
- NSW Health vaccination and screening requirements must be met prior to commencement.
- This position requires a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian.
- Where required, overseas qualifications must be formally assessed by the Department of Education or relevant authority for recognition in Australia.
- An Eligibility List may be created for future permanent and temporary full or part time vacancies

Need more information?
- Click here for the Position Description
- Find out more about applying for this position

Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families. For application support, visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application, or contact the SCHN’s Aboriginal Workforce Consultant at [email protected] For technical support please contact 1300 679 367 Learn more about The Sydney Children’s Hospitals Network Facebook, Instagram, LinkedIn and YouTube

📌 Carer Peer Worker - Safe Haven (Sydney)
🏢 Sydney Children's Hospitals Network
📍 Sydney