Are you an experienced Case Worker …We need YOU!

- Not-for-Profit. Help Young People to participate in social, economic and community life.
- Nepean, Blue Mountains and Hawkesbury LGAs
- Permanent Part time – up to 35 hours per week, Monday - Friday
- SCHADS Award - CASH Employee Level 2, commencing $46.70 per hour
- Australian Citizens and Permanent resident holders only
- First Nations Peoples are encouraged to apply

Benefits

- Increase your take home pay with Salary Packaging tax-free benefits (only applicable to Perm employment)
- Monthly Supervision, Learning & Development, opportunity to work across teams, Portable Long Service Leave, Employee Wellbeing and Employee Assistance Programs, Flexible Work Practices, Annual Family Picnic Day and additional cultural supports for Aboriginal staff, just to name a few!

About Us

Platform Youth Services is a growing not-for-profit based youth homelessness service, that has provided holistic services to vulnerable young people who are at risk of homelessness or who are experiencing homelessness in the Nepean, Blue Mountains and Hawkesbury areas for over 45 years.

We exist to help vulnerable young people have the opportunities, skills, and support they need to actively participate in their social and economic communities. Our culture is built on the core values; Integrity, Aspiration, Respect, Advocacy, Connection and Perseverance For more information about us, please visit www.platformys.org.au

About the role The Case Worker provides case management and support to young people who are at risk of or experiencing homelessness and, where appropriate, their families. Working within Platform’s service philosophy, the role supports young people to address their individual needs, strengthen relationships, access appropriate services and establish or maintain secure and sustainable accommodation.

The role works across Platforms range of services, contributing to an integrated,



end to end approach to service delivery.

We are looking for motivated and dedicated Case Workers to join our dynamic team who:

- Have an interest and passion for creating independence in young people with knowledge of the range of issues facing homeless youth
- A consultative and collaborative working attitude
- Ability to work independently and as part of a team
- Ability to provide good judgement in crisis and housing situations
- Commitment to a learning culture and ongoing professional development
- Ability to multi-task and work under pressure
- Ability to engage, relate and communicate successfully with people from diverse backgrounds
- Ability to maintain an ethical, inclusive and non-judgmental attitude
- Alignment with Platforms core values; integrity, aspiration, respect, advocacy, connection and perseverance.

Qualifications, Checks and References

- Completed Diploma in Youth Work, Community Services or Welfare qualifications
- Australian Citizen or Permanent resident
- Unrestricted Current `C` class Driver’s Licence as you may be required to work across any of Platforms sites in the Nepean, Blue Mountains and Hawkesbury areas
- A valid National Police Clearance, Working with Children Check, First Aid Certificate and CPR Certification
- Two referees, including current or most recent manager.

Essential Criteria The minimum requirements to be considered for this role include:

a. Minimum 12 months Case Work experience working with young people who are homeless or at risk of homelessness b.



Demonstrated understanding of Specialist Homelessness Services (SHS) programs including crisis and transitional c. Sound Knowledge of Case Management in the Specialist Homelessness Sector d. Sound Knowledge of Child Protection Systems and Mandatory Reporting Practices e. Sound Knowledge of living skills and ability to implement programs f. Excellent verbal and written communication, analytical and problem-solving skills g. Proven ability to work confidently with challenging behaviours within a trauma informed and Client Centred Framework h. Ability to develop and implement programs i. IT literate and able to work with client information systems

Qualifications, Checks and References

- Completed Diploma in Youth Work, Community Services or Welfare qualifications
- Evidence of Australian citizenship or Permanent Residency
- Unrestricted Current `C` class Driver’s Licence as you may be required to work across any of Platforms sites in the Nepean, Blue Mountains and Hawkesbury areas
- A valid National Police Clearance, Working with Children Check
- Two referees, including current or most recent manager

How to apply

If you are passionate about helping young people and believe your experience and values align, please forward the following;

- Resume
- Document addressing the selection criteria (no more than 2 A4 Pages)
- Copy of related Qualifications
- Copies of other Checks and References, as outlined above to [email protected] by close of business on Friday 30 October 2026.

Should you have any questions about the role, please contact [email protected]

Pay: $46.70 per hour

Benefits

- Salary packaging

Experience:
- Case Management: 1 year (Required)

Licence/Certification:
- Drivers Licence (Required)
- Working with Children Check (Required)
- National Police Check (Required)

Work Authorisation:
- Australia (Required)

Work Location: In person

📌 Case Worker (multiple) - Specialist Homelessness Service (SHS)
🏢 Platform Youth Services
📍 Penrith