Job Details:

We are seeking an experienced Azure
Cloud Solution Architect with a utilities industry background to
lead the migration of CRM data from an SAP-based platform to a SaaS
solution. The role will focus on architecting secure, scalable
Azure-based migration and integration solutions that support complex utilities
customer data domains, regulatory requirements, and customer service
operations.

The successful candidate will bring
strong experience in Azure and CRM data models, enabling a smooth
transition from legacy SAP landscapes to modern SaaS platforms with minimal
business disruption.

Key Responsibilities

Azure Architecture & Solution
Design

- Design
end-to-end Azure architectures to support SAP-to-SaaS data
migration in a utilities context.

- Define
target-state migration solution using Azure services including:

- Azure Data Factory

- Azure Synapse Analytics

- Azure Logic Apps

- Azure Functions

- Azure Service Bus / Event Grid

- Azure SQL, Azure Blob Storage, Azure Data Lake Gen2

Data Migration

- Architect
migration of utilities CRM data, including customer, account,
premise, meter, contract, billing, and interaction data.

- Ensure
data models are mapped correctly between SAP, Azure, and SaaS CRM platforms.

- Define
reconciliation, validation, and exception-handling processes to support billing accuracy and customer service continuity.

Integration Architecture

- Design
integration between SAP, Azure middleware, and SaaS CRM platforms using API-driven, event-based, or batch patterns.

- Support
near‑real‑time integration where required for customer updates and
service workflows.

- Work
with integration platforms such as SAP CPI, Azure Integration
Services, or equivalent tooling.

Security, Compliance & Governance

- Ensure
designs comply with utilities regulatory requirements, including
GDPR, data residency, and audit obligations.

- Implement
Azure-native security controls:

- Azure
Active Directory (Entra ID)

- RBAC,
Managed Identities

- Private
Endpoints and Network Security Groups

- Encryption




at rest and in transit

- Define
governance for data lifecycle management, monitoring, and logging using
Azure Monitor and Azure Policy.

Delivery & Stakeholder Engagement

- Partner
with utilities business stakeholders, CRM SMEs, SAP teams, SaaS
vendors, and Azure engineers.

- Translate
business and regulatory needs into clear, practical architecture
designs.

- Provide
architectural governance throughout build, test, cutover, and post‑migration
phases.

- Support
SIT, UAT, market or regional cutovers, and production go‑live.

Required Skills & Experience

Utilities & Domain Experience

- Strong
background in the utilities sector (energy, water, gas, or
multi-utility).

- Solid
understanding of utilities CRM data domains, including:

- Customers
and accounts

- Premises
and meters

- Contracts,
tariffs, and billing-related data

- Customer
interactions and service cases

- Experience
supporting customer service or billing transformation programmes.

Azure & Cloud Skills

- Proven
experience designing enterprise-scale solutions on Microsoft Azure.

- Strong
knowledge of Azure data, integration, and security services.

- Experience
with hybrid integration between on-premise SAP environments and
Azure (VPN / ExpressRoute).

Professional Experience

- 7+
years’ experience in Solution Architecture or Cloud Architecture roles.

- Experience
working in complex, regulated environments.

- Excellent
stakeholder management and communication skills.

Desirable (Nice to Have)

- Experience
with utilities-specific SAP solutions (e.g. IS‑U, S/4 Utilities).

- Experience
migrating to or integrating with SaaS CRM platforms (e.g.
Salesforce, Dynamics 365,



industry SaaS CRMs).

- Knowledge
of SAP CPI integrated with Azure.

- Familiarity
with Azure DevOps and CI/CD for data and integration pipelines.

- Microsoft
certifications:

- Azure Solutions Architect Expert

- Azure Data Engineer Associate

Key Deliverables

- Azure
target-state architecture aligned to utilities and CRM needs.

- SAP-to-SaaS
CRM data migration strategies and cutover plans.

- Security,
compliance, and operational design artefacts.

- Architecture
assurance and knowledge transfer to delivery teams.

Lightweight

Azure Cloud Solution Architect – SAP
to SaaS (Utilities)

Industry: Utilities

We’re looking for an experienced Azure
Cloud Solution Architect to support the migration of customer CRM
data from an SAP platform to a SaaS solution within the utilities
sector.

This role suits someone with a strong
Azure background, hands-on data migration experience, and a solid
understanding of utilities CRM and customer data.

What You’ll Be Doing

- Designing Azure-based architectures for SAP-to-SaaS customer data
migration

- Leading
data and integration design for CRM, customer, and billing-related
data

- Working
with Azure, and SaaS teams to deliver secure and compliant solutions

- Supporting
data migration, integration, testing, and cutover activities

- Providing
architectural oversight and stakeholder assurance

What We’re Looking For

- Strong
experience as a Cloud / Solution Architect on Microsoft Azure

- Experience
migrating data to SaaS platforms

- Utilities industry background (energy, water, gas)

- Positive
understanding of CRM data – customers, accounts, premises,
meters, contracts, interactions

- Experience
with Azure services such as Data Factory, Logic Apps, Functions, Service
Bus, SQL / Data Lake

- Knowledge
of security, GDPR, and working in regulated environments

Nice to Have

- SaaS
CRM platforms (e.g. Salesforce, Dynamics 365)

- Azure
certifications (Solutions Architect, Data Engineer)

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