Job Description

n Introductionn
n

n

Why You’ll Love Working With Us:

n

We believe that a thriving team creates the best outcomes for the clients we serve. That’s why we foster a positive, collaborative, and psychologically safe work environment where everyone feels heard, valued, and supported.

n

✨ We celebrate each other’s wins—big or small—because your success is our success.
n We’re invested in your growth, offering mentorship, professional development, and a team that truly has your back.
n Ideas are welcome, questions are encouraged, and learning is a team effort.
n Wellbeing matters—we prioritise a balanced, supportive workplace where you can do your best work while feeling valued and respected.

n

You will also enjoy a range of industry-leading employment benefits, including;

n

✔Competitive salary & benefits:

n

n
- Up to 8 Weeks Employer Paid Parental Leave
n
- Access to Pro Rata Long service leave at 5 years
n
- 5 Weeks of paid Annual Leave - Plus options to purchase additional leave
n
- 2 paid Wellness / Birthday Leave days
n
- 3 additional paid days for professional development
n
- Laptop and Phone
n
- Salary packaging options
n
- Paid professional indemnity and public liability insurance
n
- Dedicated admin support
n

n

✔ Work-life balance that works for you – Full-time and part-time roles available
n ✔ A realistic caseload – Achievable 4.2 clients per day, including billable admin time
n ✔ Flexibility & location-based scheduling – Reduce travel time and work closer to home
n ✔ $1500 professional development package + 3 days Training Leave – Keep growing with paid training
n ✔ Employee Assistance Program (EAP) – Free counselling

n

If you're looking for a workplace where collaboration, encouragement, and personal growth are part of everyday life, we’d love to hear from you!

n

n

n

n
n
Descriptionn
n

n Your Purposen





As a Clinical Administrative Assistant at Down South Therapy, you play a vital role in ensuring the smooth operation of day-to-day clinical team and processees that support service delivery, access, and integration. Your role contributes directly to the positive experience of clients, their families, and the wider team.

n

You are often be an intregal point of contact between therapists and for those seeking support from Down South Therapy, and your ability to provide a warm, welcoming, and efficient service is key to making our services accessible and inclusive for all.

Key Responsibilitiesn

n
- n

Administrative Support - Deliver consistent and effective daily administrative support to the team. Assist Discipline Team Leaders with administrative tasks and workflow processes.

n
- n

Record Keeping - Maintain accurate and up-to-date records across all relevant systems and ensure data integrity through regular updates and reviews.

n
- n

Team Collaboration - Foster positive working relationships and open information exchange within and across teams.

n
- n

Staff Onboarding Support - Support the Clinical Services Manager with comprehensive orientation and induction for new staff members.

n
- n

Supplies and Stock Management - Ensure adequate levels of practice consumables such as stationery and cleaning supplies are maintained.

n
- n

Data and Reporting - Collect relevant data to support reporting and service delivery evaluation using internal data management systems.

n
- n

Continuous Learning and Development - Participate in relevant training, development activities,



and team initiatives to grow your skills and support team effectiveness.

n
- n

Other Duties - Perform additional duties consistent with the position as requested by the Clinical Services Manager or HR Manager.

n

n

n
n
Skills And Experiencesn
n

n You Will Need to Haven

n
- n

Experience - Demonstrated experience in administrative roles within medical, health, or allied health environments.

n
- n

Technical Skills - Strong IT and information management skills, including proficiency with:

n n
- n

Microsoft Office Suite

n
- n

Medical Practice Management Software (e.g. Splpose, Power Diary, Halaxy, or similar)

n

n
- n

Organisation and Time Management - Proven ability to manage high volumes of work, prioritise tasks effectively, and meet deadlines in a quick-paced environment.

n
- n

Interpersonal and Communication Skills - Excellent interpersonal skills with the ability to engage positively and professionally with clients, families, and staff.

n
- n

Administrative Support - Ability to provide high-level administrative assistance to management and clinical leadership.

n
- n

NDIS Knowledge - An understanding of the National Disability Insurance Scheme (NDIS) and how it relates to service delivery and administration.

n
- n

Clearances

n

n
- n

Current Working With Children Check (or willingness to obtain)

n
- n

NDIS Worker Screening Check (or willingness to obtain)

n

n

n

n

So, Are You Ready for More?

n

We are looking for passionate and dedicated individuals to join our team. Apply today to start making a difference in the lives of others! Contact our Human Resource Manager, Ryan Heath, at 0404 698 218 or via email at [email protected] to start the conversation.

n

For more details and to understand better what we are all about, visit our website.

n

n
n
n

📌 Clinical Administration Assistant (Rockingham)
🏢 DST Staff Portal
📍 Rockingham