About us

Orange Health Care is a dedicated community services organisation committed to supporting vulnerable children, young people, and families across Queensland. We are passionate about creating positive change in the lives of those we serve, providing comprehensive support that enables individuals to reach their full potential. Our mission is to deliver high-quality, person-centred services that empower our communities and build stronger, more resilient families.

About the role

We are seeking compassionate and dedicated Children's Youth Worker's to join our team in Townsville, QLD. This is a casual position that plays a vital role in supporting vulnerable children and young people within our community. As a Children's Youth Worker, you will be instrumental in providing practical, emotional, and developmental support to help young people navigate challenges, build resilience, and achieve positive outcomes.

You will work collaboratively with families, schools, and other service providers to ensure holistic support and protection for the children and young people in our care.

Key responsibilities

- Develop and maintain positive, supportive relationships with children and young people, building trust and understanding their individual needs
- Provide direct support and mentoring to help young people develop life skills, resilience, and independence
- Assist in implementing personalised care and support plans tailored to each child or young person's circumstances and goals
- Monitor and report on the wellbeing, progress, and safety of children and young people in our programs
- Support young people in accessing education, training, employment, and community activities




- Respond to crisis situations with sensitivity and professionalism, following appropriate protocols and escalation procedures
- Maintain accurate and timely documentation of interactions, observations, and progress
- Promote the wellbeing, rights, and dignity of all children and young people, adhering to child safeguarding principles
- Contribute to a positive team environment and support colleagues in delivering quality services

What we're looking for

- Relevant qualification in youth work, social work, community services, or a related discipline, or equivalent demonstrated experience in a child and youth support role
- Working With Children Check (WWCC) clearance or willingness to obtain one
- Strong understanding of child development, trauma-informed practice, and safeguarding principles
- Excellent communication and interpersonal skills with the ability to build rapport with children, young people, and families from diverse backgrounds
- Demonstrated ability to work with vulnerable and at-risk young people with empathy and professionalism
- Robust organisational skills and the ability to manage multiple priorities and cases effectively
- Ability to work both independently and collaboratively within a multidisciplinary team
- Sound judgment, problem-solving skills,



and the ability to respond to challenging situations calmly and appropriately
- Commitment to professional development and continuous learning within the community services sector
- A valid driver's license is preferred, as this role may require travel within the Townsville area
- Hold a Certificate IV in Child, Youth and Family Intervention or be willing to enroll and obtain one

What we offer Orange Health Care is committed to supporting the wellbeing and professional development of our staff. We offer a range of benefits designed to attract and retain dedicated professionals:

- Competitive salary and advantages package
- Professional development and training opportunities to support your growth within the community services sector
- Supervision and mentoring from experienced practitioners
- A supportive, cooperative team environment where your contributions are valued
- Flexibility around work arrangements where possible to support work-life balance
- Access to employee assistance programmes and wellbeing initiatives
- The opportunity to make a meaningful difference in the lives of children and young people within our community

Apply now If you are passionate about supporting children and young people and meet the above requirements, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience and motivation for the role, and the contact details of two professional referees. We encourage applications from candidates from all backgrounds and are committed to creating an inclusive recruitment process.

If you require any adjustments or support during the recruitment process, please don't hesitate to get in touch.

📌 Children's Youth Worker (Townsville)
🏢 ORANGE HEALTH CARE
📍 Townsville