/n Introduction/n
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/n Why You’ll Love Working With Us: /n We believe that a thriving team creates the best outcomes for the clients we serve. That’s why we foster a positive, collaborative, and psychologically safe work environment where everyone feels heard, valued, and supported. /n ✨ We celebrate each other’s wins—big or small—because your success is our success.
/n We’re invested in your growth, offering mentorship, professional development, and a team that truly has your back.
/n Ideas are welcome, questions are encouraged, and learning is a team effort.
/n Wellbeing matters—we prioritise a balanced, supportive workplace where you can do your best work while feeling valued and respected. /n You will also enjoy a range of industry-leading employment advantages, including; /n ✔Competitive salary & benefits: /n /n
- Up to 8 Weeks Employer Paid Parental Leave
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- Access to Pro Rata Long service leave at 5 years
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- 5 Weeks of paid Annual Leave - Plus options to purchase additional leave
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- 2 paid Wellness / Birthday Leave days
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- 3 additional paid days for professional development
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- Laptop and Phone
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- Salary packaging options
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- Paid professional indemnity and public liability insurance
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- Dedicated admin support
/n /n ✔ Work-life balance that works for you – Full-time and part-time roles available
/n ✔ A realistic caseload – Achievable 4.2 clients per day, including billable admin time
/n ✔ Flexibility & location-based scheduling – Reduce travel time and work closer to home
/n ✔ $1500 professional development package + 3 days Training Leave – Keep growing with paid training
/n ✔ Employee Assistance Program (EAP) – Free counselling /n If you're looking for a workplace where collaboration, encouragement, and personal growth are part of everyday life, we’d love to hear from you! /n
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Description/n
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/n Your Purpose/n As a Clinical Administrative Assistant at Down South Therapy, you play a vital role in ensuring the smooth operation of day-to-day clinical team and processees that support service delivery, access, and integration.
Your role contributes directly to the positive experience of clients, their families, and the wider team. /n You are often be an intregal point of contact between therapists and for those seeking support from Down South Therapy, and your ability to provide a warm, welcoming, and efficient service is key to making our services accessible and inclusive for all. Key Responsibilities/n /n
- /n Administrative Support - Deliver consistent and effective daily administrative support to the team.
Assist Discipline Team
Leaders with administrative tasks and workflow processes. /n
- /n Record Keeping - Maintain accurate and up-to-date records across all relevant systems and ensure data integrity through regular updates and reviews. /n
- /n Team Collaboration - Foster positive working relationships and open information exchange within and across teams. /n
- /n Staff Onboarding Support - Support the Clinical Services Manager with comprehensive orientation and induction for new staff members. /n
- /n Supplies and Stock Management - Ensure adequate levels of practice consumables such as stationery and cleaning supplies are maintained. /n
- /n Data and Reporting - Collect relevant data to support reporting and service delivery evaluation using internal data management systems. /n
- /n Continuous Learning and Development - Participate in relevant training,
development activities, and team initiatives to grow your skills and support team effectiveness. /n
- /n Other Duties - Perform additional duties consistent with the position as requested by the Clinical Services Manager or HR Manager. /n /n
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Skills And Experiences/n
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/n You Will Need to Have/n /n
- /n Experience - Demonstrated experience in administrative roles within medical, health, or allied health environments. /n
- /n Technical Skills - Strong IT and information management skills, including proficiency with: /n /n - /n Microsoft Office Suite /n - /n Medical Practice Management Software (e.g. Splpose, Power Diary, Halaxy, or similar) /n /n
- /n Organisation and Time Management - Proven ability to manage high volumes of work, prioritise tasks effectively, and meet deadlines in a fast-paced environment. /n
- /n Interpersonal and Communication Skills - Excellent interpersonal skills with the ability to engage positively and professionally with clients, families, and staff. /n
- /n Administrative Support - Ability to provide high-level administrative assistance to management and clinical leadership. /n
- /n NDIS Knowledge - An understanding of the National Disability Insurance Scheme (NDIS) and how it relates to service delivery and administration. /n
- /n Clearances /n /n - /n Current Working With Children Check (or willingness to obtain) /n - /n NDIS Worker Screening Check (or willingness to obtain) /n /n /n /n So, Are You Ready for More? /n We are looking for passionate and dedicated individuals to join our team. Apply today to start making a difference in the lives of others! Contact our Human Resource Manager, Ryan Heath, at 0404 698 218 or via email at
[email protected] to start the conversation. /n For more details and to understand better what we are all about, visit our website. /n
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📌 Clinical Administration Assistant (Rockingham)
🏢 DST Staff Portal
📍 Rockingham