About FYI Aged Care Services

FYI Aged Care Services is a newly established Support at Home provider dedicated to delivering exceptional, person-centred aged care that empowers older Australians to live safely, independently and with dignity in the comfort of their own homes. As we embark on this exciting journey, we are seeking a passionate and experienced Clinical Care Manager (Registered Nurse) who shares our commitment to high-quality care and is enthusiastic about helping shape the future of our organisation.

This is a unique opportunity to join us at the beginning of our journey, work alongside a supportive and collaborative leadership team, and play a meaningful role in developing our clinical services, systems and workplace culture.

At FYI Aged Care Services, we believe that great care begins with great teamwork. We value open communication, mutual respect and shared decision-making, creating an environment where everyone's knowledge, experience and ideas are welcomed and valued.

We are building more than an aged care service. We are building an organisation where our team feels supported, our consumers feel heard, and quality care is at the heart of everything we do.

About the Role

As our Clinical Care Manager, you will be a valued member of our leadership team, bringing your clinical expertise, experience and ideas to support the development and delivery of safe, high-quality, person-centred care. We are looking for someone who is excited about the prospect to grow with us. The position will commence on a flexible basis of approximately one day per week, focusing on key clinical responsibilities such as consumer assessments, care planning, clinical reviews, individualised budgets, clinical governance and supporting the establishment of effective clinical systems and processes.

As our consumer base and services expand, we anticipate opportunities to increase your working days and progressively develop the position into a broader clinical leadership and management role, with greater involvement in the day-to-day operations and strategic direction of FYI Aged Care Services.

Working closely with our CEO, Risk and Compliance Manager, Executive Management Team and care and support staff, you will contribute to ensuring our services are delivered in accordance with the Aged Care Act 2024, Aged Care Rules 2025, Support at Home Program, Strengthened Aged Care Quality Standards and relevant professional nursing standards.

What You'll Be Doing

As part of our collaborative leadership team, your responsibilities will include: Clinical Care and Consumer Support

- Providing clinical leadership, advice and guidance to support the safe and effective delivery of our home care services.
- Conducting and reviewing clinical assessments, identifying consumer needs, risks, preferences and goals.
- Developing, implementing and reviewing individualised care plans that promote consumer choice, independence and wellbeing.
- Assisting with the preparation and review of individualised care budgets in collaboration with consumers and the wider team.
- Supporting the coordination of clinical care and services for consumers with varying levels of complexity.
- Building positive relationships with consumers, families, representatives, General Practitioners, allied health professionals and other healthcare providers.

Clinical Governance, Quality and Compliance

- Contributing to the development,



implementation and ongoing improvement of our clinical governance framework.
- Supporting the establishment of safe, evidence-based clinical practices, systems and processes.
- Participating in clinical audits, quality improvement activities, risk assessments and service reviews.
- Assisting with clinical incident management, investigations and continuous improvement initiatives, including the Serious Incident Response Scheme (SIRS), where applicable.
- Providing guidance in key clinical areas, including medication management, infection prevention and control, falls prevention, wound care and the management of changing health needs.
- Contributing to the development and review of clinical policies, procedures, documentation and operational processes.
- Supporting compliance with relevant aged care legislation, regulatory requirements, professional standards and best-practice guidelines.

Leadership, Collaboration and Organisational Development

- Working collaboratively with the CEO, management team and care staff to support positive consumer outcomes.
- Providing clinical guidance, mentoring and qualified support to care and support staff.
- Helping to build workforce capability, clinical confidence and a culture of continuous learning.
- Contributing ideas and recommendations to improve service delivery, consumer experiences and operational effectiveness.
- Promoting a positive, respectful and supportive workplace culture built on teamwork, accountability and open communication.
- Participating in organisational planning and service development as FYI Aged Care Services continues to grow.

About You

We are looking for an experienced Registered Nurse who is passionate about aged care, enjoys working collaboratively and is motivated by the opportunity to help build and shape a growing organisation. You will be someone who brings not only strong clinical knowledge and experience, but also a positive attitude, initiative and a genuine commitment to achieving the best possible outcomes for older people.

We value people who are willing to share their knowledge, contribute ideas, learn alongside others and work together to find the best solutions.

To be successful in this role, you will bring:

- Current, unrestricted registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA).
- Demonstrated nursing experience in aged care, preferably within community aged care, Support at Home or the former Home Care Packages Program.
- Strong clinical assessment, care planning, documentation and care coordination skills.
- An understanding of clinical governance, risk management, quality improvement and safe clinical practices.
- Knowledge of the Aged Care Act 2024, Aged Care Rules 2025, Support at Home Program and Strengthened Aged Care Quality Standards, with a commitment to maintaining and developing your knowledge.
- Excellent communication, interpersonal and relationship-building skills.
- A collaborative,



approachable and supportive leadership style.
- Solid organisational skills, initiative and the ability to work independently when required.
- A genuine commitment to person-centred care, consumer choice, dignity and independence.
- A positive and adaptable approach, with enthusiasm for contributing to the development of a growing organisation.

Additional Requirements

- Ability to satisfy applicable aged care worker screening requirements, including a current National Police Certificate or other accepted clearance, as required.
- Current driver's licence and willingness to travel to consumers' homes when required.
- Current First Aid and CPR certification.
- Ability to provide professional references as part of the recruitment process.

Why Join FYI Aged Care Services?

At FYI Aged Care Services, we recognise that our people are central to the quality of care we provide. We are committed to creating a workplace where team members feel respected, supported and genuinely valued. Joining us means more than taking on a new position. It is an opportunity to contribute to the foundation of a growing organisation and be part of a team that celebrates collaboration, shared achievements and continuous improvement.

What We Offer

- An opportunity to grow with us: Join a newly established organisation with the potential for your role, responsibilities and working hours to expand as our services grow.
- A genuine voice in shaping our future: Contribute your ideas, experience and clinical expertise to the development of our systems, services and culture.
- A supportive and approachable leadership team: Work alongside people who value teamwork, open communication and shared decision-making.
- Flexible working arrangements: An initial commitment of approximately one day per week, providing flexibility while offering opportunities for additional hours as the organisation develops.
- Professional growth and development: Opportunities to expand your clinical leadership experience, contribute to governance and quality initiatives, and continue developing your skills.

- A positive and respectful workplace: Be part of a team that values kindness, professionalism, collaboration and the contribution of every individual.
- Meaningful and rewarding work: Make a genuine difference by helping older Australians remain safe, independent and connected to their communities.

Grow With Us

We know that joining a newly established organisation is a different experience from stepping into an established role, and that is part of what makes this opportunity special. We are looking for someone who sees the potential in building something from the ground up, who enjoys working as part of a team and who takes pride in knowing their contribution will help shape the future of the organisation.

As FYI Aged Care Services grows, we want our people to grow alongside us.

If you're an experienced Registered Nurse who is passionate about aged care, values genuine teamwork and is excited by the opportunity to help shape a growing organisation, we would love to hear from you.

*Join FYI Aged Care Services and help us build a future where exceptional care, meaningful relationships and a supportive workplace come together.*elcomed and valued. We are building an organisation where our team feels supported, our consumers feel heard, and quality care is at the heart of everything we do.

📌 Clinical Care Manager (Bundoora)
🏢 FYI Training
📍 Bundoora