About Us

Client and Patient Services - Health Programs

THRF Group’s Client and Patient Services division is committed to delivering safe, effective and person-centred health services.

Our Health

Programs team works collaboratively with clients, families, carers, referrers and multidisciplinary partners to strengthen service quality and improve outcomes. Guided by our values and a strong culture of continuous improvement, we support our people to deliver clinical excellence while meeting organisational, accreditation and regulatory requirements.

About The Role

Reporting to the Program Director – Health, the Clinical Governance Coordinator will help strengthen clinical governance, quality and safety systems across Client and Patient Services. You will provide practical guidance, objective oversight and hands-on support to embed robust governance processes, build workforce capability and promote consistent clinical excellence.

- Support the implementation, monitoring and ongoing improvement of the clinical governance framework.
- Develop, implement and report on quality improvement, clinical safety and service evaluation initiatives.
- Monitor accreditation standards, clinical guidelines and regulatory requirements, and coordinate approved changes.
- Review clinical policies, procedures and guidelines to ensure they remain current, evidence-based and compliant.
- Analyse clinical, quality and risk data to identify trends, system risks and improvement opportunities.
- Lead clinical quality audits and reviews, translating findings into practical governance and improvement actions.
- Develop transparent quality and accreditation reports for leaders, highlighting performance, risks, trends and actions.
- Coordinate clinical education and training initiatives linked to identified workforce and regulatory needs.
- Collaborate with multidisciplinary stakeholders to integrate quality, safety and governance into service delivery.

Some out-of-hours work and travel may be required.



You must hold a current driver’s licence and be willing to obtain and maintain relevant criminal history, Working with Children and other required background checks.

About You

You are a collaborative and influential health professional with strong clinical governance, quality improvement and stakeholder engagement capability. You bring sound judgement, professional integrity and a practical approach to working in a complex, highly regulated environment.

- Registration as a Nurse or Allied Health Professional, or an equivalent relevant qualification, with a current practising certificate through the Australian Health Practitioner Regulation Agency where applicable.
- Experience in clinical quality, clinical governance or a related role, ideally in a community-based setting.
- Demonstrated experience contributing to quality improvement initiatives and accreditation preparation.
- Knowledge of clinical governance, health systems, relevant legislation, the National Safety and Quality Health Service Standards, professional codes, ethics and competency standards.
- Knowledge of relevant programs and frameworks, which may include ASES accreditation, the National Disability Insurance Scheme and My Aged Care.
- Strong data analysis, reporting and technology skills, with experience interpreting clinical, quality and risk information.
- Highly developed written and verbal communication skills, with the ability to engage diverse internal and external stakeholders.
- Excellent planning and prioritisation skills, resilience and the ability to perform effectively under pressure.
- A proactive, adaptable and results-focused approach, with a genuine commitment to client safety, evidence-based practice and continuous improvement.

If you are ready to use your clinical expertise to strengthen quality, safety and outcomes, we would love to hear from you. Please apply by COB 6 November 2026 and help shape secure, high-quality and person-centred services across THRF Group.

For a confidential chat please call 8244 1100 or email [email protected]

📌 Clinical Governance Coordinator Help strengthen clinical governance, quality and safety systems across Client and Patient Services (Welland)
🏢 The Hospital Research Foundation Group
📍 Welland