Settlement Support and Community Care | Adelaide, Little Collins Street (HQ) | Maximum Term - Full time

- INTERNAL APPLICANTS ONLY - SSACC EMPLOYEES WILL BE GIVEN PREFERENCE
- Fulltime maximum term position to 30 June 2027 (part time considered)
- Position can be performed at any AMES Settlement Site
- Annual salary is $70,561 + 12% super
- Other benefits include:
- Regular performance feedback and performance review process
- Supportive environment and caring work culture with work/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of the lands and waters where we live and work. We pay respect to their elders past, present and emerging.

*AMES Australia offers cultural, ceremonial, and representative leave to support Aboriginal and Torres Strait Islander employees in observing significant cultural practices, attending community meetings and ceremonies, and fulfilling official duties with the First Peoples’ Assembly of Victoria.

About the role:

The Coordinator Systems and Reporting provides high-level data, reporting and systems support across the Settlement Support and Community Care portfolio. The role maintains data quality and integrity, produces performance and compliance reporting, supports revenue assurance, administers portfolio systems and provides analysis to inform decision-making and continuous improvement.

To be considered for this role, you will be able to demonstrate the following key selection criteria:

- Minimum of a Certificate III in Business Administration, Business, Data Analytics, Compliance and Risk Management, Information Services or related field;
- AND/OR a minimum of two years' experience in data management, reporting,



compliance or administrative coordination within a service delivery, government or corporate environment
- Demonstrated ability to manage and maintain accurate client and program databases and ensure data integrity across multiple systems and sources.
- Comprehensive understanding of data collection, validation and reporting processes, with the ability to develop and maintain protocols aligned with contractual and organisational requirements.
- Demonstrated ability to validate and reconcile funding claims, invoicing and revenue data and identifying discrepancies, exceptions and underclaiming risks in a government-funded or regulated environment.
- Demonstrated ability to analyse quantitative and qualitative data, identify trends and risks, and produce clear, evidence-based reports for management and external stakeholders.
- Advanced Microsoft Excel skills, including data analysis, pivot tables, formulas and functions used for reporting and analytics.
- Demonstrated knowledge of compliance, audit and quality-assurance frameworks and the ability to maintain evidence and tracking systems and prepare compliance reports.
- Demonstrated ability to provide user support and training and contribute to system implementation, testing and procedure development.
- Demonstrated commitment to working effectively and respectfully with people from culturally and linguistically diverse backgrounds.
- Demonstrated values of integrity, reliability, teamwork and professionalism, with a commitment to quality and continuous improvement.

Applications for this position will be accepted up to 11:59 PM on Sunday 25 October 2026,



however interviews and/or other selection processes will commence as suitable applications are received.

To apply for this position please submit:

- Your current resume
- A cover letter addressing the three selection questions outlined below

1. Tell us about a time when you developed or maintained reporting processes, dashboards, or performance measures. How did you ensure the information was accurate, meaningful, and supported management decision-making?
2. Describe a time when you identified and resolved a significant data quality, reporting discrepancy or systems issue. How did you identify anomalies, investigate the problem, implement corrective actions and ensure ongoing data integrity?
3. Describe a time when you were responsible for maintaining the accuracy and integrity of information in a CRM or database. What steps did you take to ensure records were updated correctly and on time, and how did you communicate relevant information to stakeholders.

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

For more information about our commitment to Diversity and Inclusion please click here.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.

Attachments:

- Coord Systems and Reporting FINAL Sept26 J202642 v1.pdf

📌 Coordinator Systems and Reporting (Adelaide)
🏢 AMES
📍 Adelaide