Settlement Support and Community Care | Adelaide, Little Collins Street (HQ) | Maximum Term - Full-time

- INTERNAL APPLICANTS ONLY - PREFERENCE WILL BE GIVEN TO SSACC EMPLOYEES
- Fulltime maximum term position to 30 June 2027 (part time will be considered)
- Positions can be based at any AMES Settlement Site
- Annual salary is $70,561 + 12% super
- Other benefits include:
- Regular performance feedback and performance review process
- Supportive setting and caring work culture with work/life balance
- Cultural Diversity
- Salary packaging (Full FBT employer) including: superannuation, Novated Leases, laptops, mobile phones, professional development, subscriptions and memberships, and briefcases
- Flare Employee Discounts Program
- 17.5% Annual Leave Loading
- Employee Assistance Program (EAP)

AMES Australia acknowledges the traditional custodians of the lands and waters where we live and work. We pay respect to their elders past, present and emerging.

*AMES Australia offers cultural, ceremonial, and representative leave to support Aboriginal and Torres Strait Islander employees in observing significant cultural practices, attending community meetings and ceremonies, and fulfilling official duties with the First Peoples’ Assembly of Victoria.

About the role:

If successful, you will provide administrative, transactional and operational support across the Settlement Support and Community Care portfolio. The role coordinates office and program administration, processes invoices, claims, purchase orders and payments, maintains supporting records and assists with procurement, client-arrival logistics and audit administration.

To be considered for this role, you will be able to demonstrate the following key selection criteria:

- Minimum of a Certificate III in Business Administration, Office Administration, Management, IT, Community Services, Compliance and Risk Management or related field;




- AND/OR a minimum of two years' experience in administrative support or program coordination roles
- Demonstrated ability to coordinate and deliver administrative and operational support across multiple programs and stakeholders within a complex organisational workplace.
- Proficiency in document management systems and advanced Microsoft Office skills desirable
- Working knowledge of procurement processes, purchase order management, invoice and claims processing, payment administration and financial reconciliation.
- Comprehensive understanding of records management, document control and compliance documentation in a regulated service delivery environment.
- Demonstrated ability to work effectively with diverse internal and external stakeholders, including government departments, community partners and culturally and linguistically diverse communities.
- High-level organisational skills and the ability to manage competing priorities, meet deadlines and maintain accuracy.
- Demonstrated ability to prepare accurate and professional reports, presentations, correspondence and business documentation.
- Ability to work independently and provide procedural guidance to administrative support staff within established policies and procedures.
- Demonstrated values of integrity, reliability, teamwork and professionalism, with a commitment to quality and continuous improvement.

Applications for this position will be accepted up to 11:59 PM on Sunday 25 October 2026, however interviews and/or other selection processes will commence as suitable applications are received.

To apply for this position please submit:

- Your current resume




- A cover letter addressing the three selection questions outlined below.

1. Describe a time when you were responsible for multiple administrative or compliance activities across different stakeholders, programs or work areas. How did you ensure tasks were completed accurately and on time, manage competing deadlines and follow up with staff/stakeholders to achieve required outcomes?
2. Tell us about a time when you were responsible for processing claims, invoices or payments, maintaining records or managing compliance documentation. What steps did you take to ensure accuracy, accountability and compliance with procedures, and what did you do when you identified discrepancies or issues?
3. Provide an example of a time when you identified an opportunity to improve an administrative, operational or compliance process. What actions did you take, how did you engage stakeholders, and what was the outcome?

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

For more information about our commitment to Diversity and Inclusion please click here.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values are: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights.

Attachments:

- Coord Operations and Admin FINAL Sept26 J202641 v1.pdf

📌 Coordinator Operations and Administration (Adelaide)
🏢 AMES
📍 Adelaide