Job Overview:

We are looking for a skilled casual Reservations Agent to join our Customer Service/Reservations team. This role is crucial in managing and processing bookings and is handled with precision and efficiency during our weekend operations. As a Reservations Agent, you will be responsible for delivering a high standard of customer service, addressing inquiries, and facilitating a smooth reservation and check-in process.

If you are detail-oriented, thrive in a dynamic environment, and are committed to providing exceptional service, we would love to hear from you!

Key Responsibilities:

- Airline/travel agent experience, ideally in ticketing / reservations
- Superior communication, negotiation and written communication skills in a fast-paced environment, with a passion for customer service.
- Maintaining accurate communications between all parties participating in the daily operations.
- A flexible approach and the ability to manage changing priorities and competing deadlines.
- Well-disciplined with the ability to handle multiple tasks simultaneously.




- The ability to work independently, as well as a member of a team with a "can-do" attitude that supports company standards and products.
- Check-in passengers and conduct safety briefings for flights.

Essential Criteria:

- Intermediate computer proficiency.
- Excellent verbal and written communication skills.

Why Join Us?

- Work in one of the most scenic locations in Sydney.
- Be part of a passionate team in the aviation industry.
- Opportunities for career development and training.

How to Apply:

If you meet the above criteria and are excited about joining the Sydney Seaplanes team, please submit your resume and a cover letter outlining your relevant experience.Sydney Seaplanes is an equal opportunity employer. We encourage applications from candidates of all backgrounds.

Pay: $30.00 – $33.00 per hour

Advantages

- Employee discount

Work Location: In person

📌 Customer Service desk/Reservations Agent (Rose Bay)
🏢 Sydney Seaplanes
📍 Rose Bay