- Secure 12-month fixed-term chance with an immediate start available.

- Enjoy a flexible hybrid working model

About Our Client A company based in Macquarie Park operating in the FMCG industry.

- Respond to customer inquiries promptly and professionally via phone, email, and other communication channels.

- Process orders accurately and ensure timely delivery to customers.

- Collaborate with internal teams to resolve customer issues effectively.

- Maintain accurate records of customer interactions and transactions.

- Monitor and manage customer accounts, including invoicing and payments.

- Provide updates on order status and product availability to customers.

- Identify and escalate any recurring issues to the relevant departments for resolution.

- Support administrative tasks as required to assist the broader team.

The Successful Applicant A successful Customer Service Officer should have:

- Minimum 2-3 year's experience in a Customer Service, Order Management, or Customer Operations role





- Proven experience managing orders end-to-end.

- Strong communication and problem-solving skills.

- Manufacturing, FMCG, or supply chain experience will be highly regarded.

- Proficiency in using customer relationship management (CRM) systems and Microsoft Office Suite.

- Attention to detail and ability to manage multiple tasks simultaneously.

- A proactive approach to identifying and resolving customer needs.

- Capability to work effectively both independently and as part of a team.

What's on Offer

- Competitive salary range of $65,000 to $70,000 AUD + Super.

- Convenient location in Macquarie Park with access to public transport.

- Opportunity to gain valuable experience in the FMCG sector.

If this role aligns with your skills and experience, we encourage you to apply.

Quote job ref: JN-102026-7124326

📌 Customer Service Officer (Macquarie Park)
🏢 Michael Page
📍 Macquarie Park