Venues 360 helps hospitality venues monitor their spaces and manage daily checks through connected sensors, alerts and digital checklists.
We’re looking for a friendly, organised person who enjoys helping customers and making technology easy to use.
What you’ll do
- Help new customers get started with V360.
- Set up accounts, dashboards, alerts and digital forms.
- Train venue owners and staff to use the platform.
- Answer customer questions by phone and email.
- Troubleshoot everyday issues and coordinate technical support.
- Follow up with customers and share feedback with our product team.
- Keep customer records and support requests up to date.
What you’ll bring
- Experience in customer service, hospitality or software support.
- Clear communication and a patient, practical approach.
- Confidence learning software and explaining it to others.
- Solid organisation and reliable follow-through.
Experience with hospitality technology or connected devices is a bonus. Pay: $65,000.00 – $75,000.00 per year