Be the welcoming face of our Dental Clinic!

People. Culture. Community. Care. Condobolin Aboriginal Health Service (CAHS) is looking for a friendly, reliable and organised Dental Receptionist/Clinical Support to join our dental team on a part-time or casual basis.

This is a great opportunity for someone who enjoys working with people, takes pride in delivering excellent customer service and wants to contribute to better health outcomes for our community.

At CAHS, we believe that the right fit matters. We're looking for someone with a positive attitude, strong work ethic and willingness to work as part of a small, supportive team.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

About the Role

As our Dental Receptionist, you'll be the first point of contact for patients visiting or contacting our dental clinic. You'll play an key role in ensuring patients feel welcome, appointments run smoothly and our dental team receives the administrative and operational support needed to deliver quality care.

Your responsibilities will include

- Patient Reception: Welcoming patients, managing enquiries and providing friendly, professional customer service.
- Telephone and Appointments: Answering telephone calls, scheduling appointments, managing cancellations and following up with patients.
- Titanium Software: Using the Titanium patient management system to maintain accurate patient records, appointments and service information.
- Billing and Payments: Processing patient billing, payments and claims, and assisting with financial reconciliation.
- Reporting and Administration: Maintaining accurate records, completing routine reports, entering data and supporting service activity reporting.
- Sterilisation Support:



Assisting dental staff with cleaning, instrument reprocessing and sterilisation tasks in accordance with infection prevention and control procedures, training and competency requirements.
- Team Support: Working collaboratively with the dentist, oral health therapist and other CAHS team members to support efficient daily operations.
- Confidentiality: Maintaining patient privacy and confidentiality at all times.

About You

We're looking for someone who is approachable, dependable and comfortable working in a busy healthcare environment. Ideally, you'll bring:
- Excellent interpersonal and customer service skills, with a friendly and professional manner.
- Confident telephone communication skills.
- Good computer literacy and accurate data entry skills.
- Experience using Titanium dental software, or the ability to learn quickly.
- Experience with billing, payments and administrative reporting.
- Strong organisational skills and attention to detail.
- A willingness to assist with sterilisation and infection control tasks following appropriate training.
- An understanding of patient confidentiality and professional boundaries.
- Reliability, punctuality and a willingness to help wherever needed.
- A respectful approach to working with Aboriginal people, families and communities.

Previous dental or medical reception experience will be highly regarded,



particularly experience with Titanium. However, we also welcome applications from people with strong customer service and administration skills who are willing to learn.

What Matters Most to Us

At CAHS, our values guide how we work. Collective Impact – We work as One Team, sharing knowledge, supporting colleagues and contributing to better outcomes for our community.

Cultural Safety – We respect Aboriginal culture, recognise the importance of connection to community and ensure every person feels welcomed, respected and valued.

We're looking for someone who demonstrates these values through their everyday actions and genuinely wants to make a positive contribution.

Why Join CAHS?

- Meaningful work supporting better oral health outcomes in our local community.
- Part-time or casual employment options (Tuesdays, Wednesdays & Thursdays)
- A welcoming, supportive and community-focused workplace.
- Opportunities to develop skills in dental administration and clinical support.
- The opportunity to be part of a growing Aboriginal Community Controlled Health Organisation.

How to Apply

If you're friendly, reliable, organised and enjoy helping people, we'd love to hear from you! Please submit your resume and a short cover letter outlining your relevant experience and why you'd like to join CAHS.

For a confidential discussion about the position, contact:

Megan Dixon – Chief Executive Officer

Condobolin Aboriginal Health Service

Phone: (02) 6895 4311 6895 4311)

Come and be part of a team making a real difference in our community.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

📌 Dental Receptionist - Part time/Casual (Condobolin)
🏢 Condobolin Aboriginal Health Service
📍 Condobolin