Initial 6 month contract + possible extensions.

We’re looking for an experienced Desktop Support Engineer to provide hands-on IT support within a large customer environment.

You’ll work directly with users to resolve desktop, device, application and Microsoft 365 issues, while supporting the day-to-day operation of the end-user computing environment.

What you’ll be doing

- Provide Level 2 desktop and end-user support

- Troubleshoot Windows 10/11 devices, applications and peripherals

- Support Microsoft 365 including Outlook, Teams, OneDrive and SharePoint

- Assist with laptops, desktops and mobile device setup and support

- Support user accounts, Active Directory and Microsoft Entra ID

- Troubleshoot VPN, Wi-Fi and general connectivity issues

- Install and deploy software and applications

- Support meeting rooms, printers and other end-user technologies





- Manage incidents and service requests through an ITSM platform

- Work directly with users and other technical teams to resolve issues

What we’re looking for

- Previous experience in Desktop Support, EUC or Level 2 IT Support

- Solid Windows 10/11 troubleshooting skills

- Good knowledge of Microsoft 365

- Experience with Active Directory

- Exposure to Intune and/or SCCM/MECM

- Good general hardware, software and network troubleshooting skills

- Strong customer service and communication skills

- Ability to work confidently in a corporate or enterprise environment

Please apply today to be considered for this job and other roles within Data#3.

📌 Desktop Support Officer (Adelaide)
🏢 Data#3
📍 Adelaide