Job Description

- To ensure that all responsible service of alcohol procedures is practiced at all times
- Trains and monitors Food & Beverage Team and ensures service standards are met
- Manages all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required
- Ensure Team Members have strong product knowledge of all wine styles on the outlet wine list
- Ensures that approved service sequences and standards are established and maintained at all times
- Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
- Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
- Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet




- Have an understanding of all licensing and operating legislation which affects the department including the Liquor Act.
- Promptly reports any maintenance work required to the maintenance department
- Maintains all outlet stock levels
- Perform monthly stocktakes on all beverage stock and complete timely reporting of stocktake findings
- Develops training plans and conducts on and off the job training sessions for all outlet Team Members
- Attends all scheduled food and beverage and other relevant meetings when required
- Monitors outlets manpower, payroll budget, control costs and maximise profitability
- Take extreme care with personal grooming in order to maintain a consistently high level of skilled appearance and monitors service personnel’s appearance and grooming
- Other duties as may be prescribed from time to time due to operational needs

📌 Venue Operations Manager (Perth)
🏢 Novotel
📍 Perth