The role of Facilities and Operations Officer is waiting for you at Barwon Coast.

About Barwon Coast:

Barwon Coast manages 22 kilometres of coastline along Victoria's Bellarine Peninsula. In partnership with Traditional Owners, we protect and enhance valuable coastal environments while providing high-quality recreational facilities for residents and visitors.

Our values of Commitment, Authenticity, Respect and Excellence guide everything we do. Revenue generated through our caravan parks and facilities is reinvested directly into caring for the coast and improving public facilities.

Barwon Coast is seeking a Facilities & Operations Officer to help maintain and enhance our caravan parks, camping reserves, public facilities and coastal infrastructure across Ocean Grove, Barwon Heads, 13th Beach and Breamlea. This is an exciting opportunity to combine practical maintenance work and customer service in a unique coastal setting The role is a full-time position which requires the incumbent to work 76 hours per fortnight. The position works a 9-day fortnight and operates on a rotating roster.

The ability to perform ‘on-call’ duties and attend the Caravan Parks and other Barwon Coast facilities outside of normal business hours is an expectation of the role. Ability to work weekends and public holidays is a requirement of the role.

The Role

Reporting to the Facilities and Infrastructure Coordinator, you will play a key role in maintaining the presentation, safety and functionality of Barwon Coast's parks, reserves and public infrastructure. This is a varied role combining maintenance, customer service, safety compliance and operational support.

Key responsibilities include

- Undertaking routine,



preventative and reactive maintenance across caravan parks and coastal reserves.

- Maintaining public amenities, facilities and grounds to a high standard.

- Inspecting and maintaining beach access stairs, boardwalks, shelters, BBQs and public infrastructure.

- Responding to maintenance requests and public enquiries.

- Supporting peak season operations and ensuring an excellent visitor experience.

- Provide friendly and helpful customer service to guests, responding to enquiries and assisting with their needs throughout their stay

- Operating plant, equipment and vehicles safely and efficiently.

- Assisting with safety, compliance and emergency response activities.

- Participating in after-hours on-call arrangements.

About you To be successful in this role you will have:

- “Hands on” practical general maintenance skills with the ability to safely operate plant and equipment generally used in a caravan park.

- Ability to operate small hand tools.

- Experience in identifying and resolving minor maintenance issues.

- Ability to identify customer needs and expectations, decide the appropriate action and respond accordingly.

- Possess the ability to effectively communicate and deal with people with professionalism, courtesy, tact and understanding.

- Ability to work in a team,



displaying respect for all members and working cooperatively towards planned outcomes.

Qualifications and expertise

- Trade Certificate/diploma qualification and/or previous practical experience in Caravan Park operations or the Hospitality / Accommodation Industry would be an advantage.

- Driving Licence (essential - preferably manual), Light Truck Licence (desirable).

- The following Certificates, Front end loader; Chainsaw (desirable).

- Experience in identifying and resolving minor maintenance issues.

- Demonstrated experience in liaising with members of the public, being well-presented and friendly and having a robust customer service focus including the ability to manage with difficult situations positively

How to Apply

If you're looking for a rewarding role where no two days are the same and where your work directly contributes to maintaining Victoria's coastline for future generations, we'd love to hear from you, please click the Apply Now button.

To be considered for this position, applicants are encouraged to submit a resume and cover letter (no longer than 2 pages) summarising their skills and relevant experience.

Preferred candidates will be required to hold a Working With Children check and undergo a National Police Check.

For a copy of the Position Description please head to our website - https://barwoncoast.com.au/about-us/work-with-us/

Applications close on Wednesday 4 November 2026.

Barwon Coast is committed to building and maintaining an inclusive workplace by providing equal employment opportunities to all.

Please note only applicants who progress to the next stage in the recruitment process will be contacted.

📌 Facilities and Operations Officer (Barwon Heads)
🏢 Barwon Coast Committee of Management
📍 Barwon Heads