Company Description; Perdaman Chemicals & Fertilisers (PCF) is a leading Australian industrial company dedicated to supporting agricultural growth and economic development through world-scale fertiliser and clean energy projects. As part of the Perdaman Group, PCF is focused on delivering innovative, sustainable, and long-term solutions that strengthen food security, industrial capability, and regional communities across Australia.

Key objective: The Front Office & Mobilisation Coordinator is responsible for delivering professional front-of-house services while coordinating employee and contractor mobilisation activities across the business. This role acts as the first point of contact for visitors, employees, candidates, and external stakeholders, ensuring a positive and professional experience while supporting workforce mobilisation, onboarding, travel arrangements, accommodation bookings, compliance documentation, and general office administration. The successful candidate will possess strong organisational skills, excellent communication abilities, and the capacity to manage multiple priorities in a fast-paced environment while maintaining high levels of accuracy and customer service.

Accountabilities: The below list of accountabilities is not exhaustive, and other duties may be assigned to the post holder, which is to be undertaken as requested or required.

Front Office & Reception Management

- Provide professional reception and telephone services to internal and external stakeholders.
- Greet and welcome visitors, clients, contractors, and candidates, ensuring a positive first impression.
- Manage reception operations and maintain a professional front-office environment.
- Coordinate meeting room bookings and ensure rooms are prepared for meetings,

presentations, and video conferences.
- Manage incoming and outgoing correspondence, mail, courier deliveries,



and document distribution.
- Maintain visitor records and reception procedures.

Mobilisation & Workforce Coordination

- Coordinate end-to-end mobilisation activities for employees and contractors.
- Support onboarding processes by ensuring all pre-employment and mobilisation requirements are completed.
- Monitor and track compliance documentation, including:

o Right-to-work documentation o Qualifications and certifications o Medical assessments o Police clearances o Training records o Site-specific requirements
- Liaise with internal stakeholders, recruitment teams, project managers, and external service providers to ensure mobilisation deadlines are achieved.
- Prepare and distribute mobilisation packs and relevant onboarding documentation.
- Maintain accurate employee and contractor records within company systems.
- Provide regular mobilisation status updates to hiring managers and project teams.

Travel & Accommodation Coordination

- Book flights, accommodation, airport transfers, and travel itineraries for employees,

contractors, and visitors.
- Coordinate FIFO and business travel requirements where applicable.
- Ensure travel arrangements comply with company policies and project requirements.
- Manage travel changes, cancellations, and emergency travel requests.

Administration & Office Support

- Provide administrative support to HR and leadership teams as required.
- Assist with document preparation, reports, presentations, and correspondence.




- Manage office supplies, stationery, kitchen inventory, and general office resources.
- Coordinate office maintenance requirements and liaise with building management and service providers.
- Administer office service contracts including cleaning, security, printers, telecommunications,

and maintenance services.
- Support company events, meetings, inductions, and employee engagement activities.
- Maintain accurate filing systems and electronic records.
- Undertake additional administrative, mobilisation, or coordination duties as directed by management.
- Participate in continuous improvement initiatives to enhance mobilisation and office administration processes.

Stakeholder & Employee Support

- Respond to employee and contractor enquiries related to mobilisation and onboarding.
- Support new starters with office orientation and workplace setup.
- Coordinate IT equipment and access requests for current employees.
- Foster positive working relationships with internal and external stakeholders.
- Provide exceptional customer service at all times.

Education/Experience Requirements:

- Minimum 5 years' experience in Reception, Administration, Mobilisation, Workforce

Coordination, or a similar role.
- Experience coordinating travel, accommodation, and workforce mobilisation activities.
- Strong organisational and time management skills.
- Excellent verbal and written communication skills.
- High attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).
- Ability to work under pressure and manage competing priorities.
- Strong customer service focus and professional presentation.
- Experience using mobilisation or HRIS systems.
- Knowledge of compliance and onboarding requirements within project-based environments.

📌 Front Office & Mobilisation Coordinator Role (Perth)
🏢 Perdaman Chemicals & Fertilisers
📍 Perth