Medical Receptionist – Lakemba Medical Services

We are seeking an experienced Medical Receptionist to join our dynamic team in Lakemba.

Requirements:

- We are seeking an experienced, professional Medical Receptionist to join our dynamic general practice team. You will provide a welcoming service to patients and support the smooth daily operation of the clinic.

Key Responsibilities

- Welcome patients and manage registration and check-in.
- Schedule appointments and manage doctors’ appointment books.
- Answer telephone calls and respond to patient enquiries courteously.
- Process Medicare claims, private billing and payments.
- Maintain accurate patient records and protect confidentiality.
- Manage correspondence, scanning and incoming documents.
- Assist with recalls and reminders as directed by the clinical team.
- Recognise urgent patient concerns and promptly alert clinical staff.




- Coordinate with doctors, nurses, allied health providers and pathology services.
- Maintain a tidy reception and waiting area.

Essential Requirements

- Previous medical reception experience in general practice.
- Solid communication, organisation and customer service skills.
- Ability to multitask accurately in a busy environment.
- Understanding of patient confidentiality and professional boundaries.
- A reliable, respectful and supportive approach to teamwork.

Preferred Experience

- Proficiency in Best Practice software.
- Experience with Medicare billing, electronic claiming and appointment management.

Pay: From $30.00 per hour

Work Location: In person

📌 general practice receptionsit (Lakemba)
🏢 Lakemba Medical Services
📍 Lakemba