Introduction

Médecins Sans Frontières/Doctors Without Borders (MSF) is an international, independent medical humanitarian organisation that delivers emergency aid to people affected by conflict, epidemics, disasters or exclusion from healthcare. MSF’s actions are guided by medical ethics and the principles of impartiality, independence, and neutrality.

Benefits of working with MSF Australia

- Flexible & hybrid working arrangements
- Salary packaging plus insurance benefits & allowances
- Annual salary review
- Annual performance review
- Annual personal training budget & LinkedIn learning Licence
- Employee Assistance Program
- Strong culture of diversity and inclusion
- Additional leave & purchased leave options
- Novated lease & retail discount benefits
- Monthly Friday afternoons off!

Responsibilities

Reporting to the Digital Marketing Manager (Comms & Brand) this fast‑paced role will support the design and implementation of the organic social media strategy for MSF Australia and New Zealand, focusing on creating, disseminating and moderating content on social media.

With accountability for maintaining MSF’s voice across social media, you will be responsible for maintaining an engaging social media calendar covering priorities across the organisation, as well as assisting with content creation for paid awareness campaigns, providing input into the social media strategy and multi‑channel digital marketing ecosystem. You will also be the first point of contact for online moderation, providing responses to supporter questions and comments to ensure compliance with guidelines, privacy / usage regulations, editorial standards and ethical best practices.



Key metrics for the role include budget management, reporting, compliance and hitting engagement metrics.

As a part of the highly accountable and progressive Digital team, your work will contribute to elevating MSF’s online presence, increasing engagement through raising awareness, driving impactful fundraising, and supporting recruitment campaigns for our internationally mobile staff.

Requirements

- Qualifications in Communications, Digital Marketing, Social Media, or relevant professional experience in creative content production (experience working on fundraising campaigns or non‑profit work will be highly regarded).
- Experience developing, implementing and managing social media content across Facebook, LinkedIn, YouTube, and Instagram.
- Demonstrated experience managing and optimizing social media campaigns, including audience research and targeting.
- Ability to analyse and interpret social media metrics to optimise performance and provide insights‑based reports.
- Experience using social media scheduling and listening tools (Sprout, Meltwater and Vista).
- Solid copywriting and editing skills, with accuracy and attention to detail.
- Outstanding communication and interpersonal skills.

When you’ll be able to thrive at MSF Australia

We are a principled, mission‑driven organisation built on courage, integrity, inclusion and pragmatism. We strongly encourage First Nations peoples, people from LGBTQIA+ communities, people from diverse cultures and language groups, and people who live with a disability to apply. We invite all requests for a reasonable adjustment to the recruitment process if this will support your application.

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📌 Content Creator & Social Strategy Specialist (Sydney)
🏢 LikeMinds Studio
📍 Sydney