About Newlands:

At Newlands Group, we're a family-owned civil and commercial construction business with a proud reputation built over 25 years. Our success is built on our people, strong relationships and a commitment to continuous improvement.

We're looking for a motivated and enthusiastic Graduate ICT Officer to join our team and begin building a successful career in information technology. Working directly with our ICT Manager, you'll gain hands-on experience across Microsoft 365, cloud technologies, cyber security, networking, communications systems, and business applications while supporting teams across our growing organisation.

This is an excellent opportunity for a recent graduate or someone in the early stages of their ICT career to develop practical industry experience in a supportive environment with genuine long-term career pathways.

About the Role:

Reporting to the ICT Manager, you will assist in providing day-to-day ICT services across the organisation while supporting the administration, maintenance, and continual improvement of our technology environment.

This hands-on role provides exposure to a wide variety of technologies and business systems, supporting both office-based employees and project teams. You'll gain practical experience across ICT support, systems administration, cloud technologies, cyber security, and ICT operations while working alongside an experienced mentor.

Key responsibilities include:

- Assist employees across the organisation with technology and business system requirements.
- Configure and deploy computers, laptops, mobile phones, and other ICT equipment.
- Assist users with hardware, software,



and system-related issues.
- Support Microsoft 365, Teams, SharePoint, and business applications.
- Assist with user account administration and access management.
- Monitor system performance and assist with routine maintenance activities.
- Participate in cyber security, backup, and business continuity processes.
- Maintain ICT documentation, asset records, and system information.
- Liaise with suppliers, vendors, and service providers as required.
- Assist with ICT projects, upgrades, and continuous improvement initiatives.

About You: We're looking for someone who is passionate about technology, enjoys problem-solving, and is eager to learn and develop within a supportive team workplace.

Recent graduates and applicants in the early stages of their ICT career are encouraged to apply.

You'll ideally have:

- A qualification in Information Technology, Computer Science, Cyber Security, or a related discipline, or currently completing relevant studies.
- A genuine passion for technology and a desire to build a successful career in ICT.
- Strong problem-solving and analytical skills.
- Effective communication and interpersonal skills.
- A willingness to learn and embrace new challenges.
- A positive attitude and strong work ethic.
- Current Queensland C Class Driver's Licence.

Experience with Microsoft 365, Windows environments, networking fundamentals, or cyber security principles will be highly regarded but is not essential.

Apply Now

If you're ready to start your ICT career with a company that values its people, we'd love to hear from you.

‘Apply Now’ or email your resume to [email protected].

📌 Graduate ICT Officer (Toowoomba)
🏢 Newlands Group
📍 Toowoomba