16 Oct
|
Hometime
|
Brisbane
Are you a confident communicator who thrives on helping customers make great decisions? Hometime is looking for a motivated Inside Sales Representative to convert inbound property owner enquiries into new managed properties across Australia’s key short-term rental markets.
You’ll be the first point of contact for homeowners who have expressed interest in Hometime — building rapport, understanding their goals, and guiding them through the process of listing their property with confidence. This role is ideal for someone who enjoys phone-based sales, values process and structure, and takes pride in delivering a high-quality customer experience.
If you’re energised by meaningful conversations, continuous improvement, and being part of a fast-growing proptech business, this is an prospect to make a real impact on Hometime’s growth.
What you'll do:
Convert Inbound Enquiries
- Respond to inbound leads from property owners, qualify their needs and property suitability, and guide them through to a signed management agreement.
Own High-Quality Sales Conversations
- Engage prospects primarily by phone (supported by email and video), build trust quickly, uncover motivations, and clearly articulate Hometime’s value proposition.
Progress Opportunities Through the Sales Journey
- Manage opportunities through defined sales stages, ensuring timely follow-ups, clear next steps, and professional communication at every touchpoint.
Collaborate with Host Partners & Internal Teams
- Work closely with local Host partners and internal operations teams to ensure accurate expectation-setting and a smooth transition from sale to onboarding.
Maintain Clean CRM & Pipeline Management
- Use HubSpot to manage leads and deals,
logging all activity accurately and maintaining high-quality data to support forecasting and performance reporting.
Follow Sales Process & Tools
- Use the sales frameworks, scripts, tools, and processes provided to deliver consistent, high-quality outcomes for property owners.
Contribute to Continuous Improvement
- Provide practical feedback on scripts, qualification criteria, tools, and workflows to help improve conversion, efficiency, and the customer experience over time.
Represent the Hometime Brand
- Be a friendly, professional, and trusted first impression of Hometime for prospective owners, setting the tone for a long-term partnership.
The ideal candidate
- 1–3+ years experience in inside sales, inbound sales, customer success, or phone-based sales roles
- Strong verbal and written communication skills with the ability to build rapport quickly
- Confident handling objections and guiding prospects through decision-making
- Comfortable working in a structured sales environment with defined processes
- Highly organised and capable of managing multiple conversations and follow-ups
- Experience using a CRM system (HubSpot preferred)
- Comfortable working in a fast-paced, high-growth environment
- Interest in property, short-term rentals, or hospitality is an advantage
- Team-oriented, coachable, and open to feedback
- Based in Brisbane
Some of our perks:
- Coffee Allowance: $75/month via Airwallex card
- Birthday Leave: Additional day off to celebrate your birthday
- Parental Leave: Paid parental leave including support for secondary carers, adoption leave, and special maternity leave
- Holiday Week: Paid time off between Christmas and New Year
- Quarterly Events: Regular virtual and in-person team events
📌 Inside Sales Representative (Brisbane)
🏢 Hometime
📍 Brisbane