Key Relationships Lead – Mid-Level Giving

Lort Smith Animal Hospital | North Melbourne| Full Time - Hybrid

Great relationships create lasting impact. Are you a natural relationship builder who understands that great fundraising is about more than asking for donations? It’s about listening, building trust, creating meaningful connections and helping people feel genuinely part of something bigger.

Lort Smith Animal Hospital is looking for a Key Relationships Lead to grow and nurture relationships with our valued donors, strengthen our mid-level giving program and help build a strong pipeline of future major supporters.

This is an prospect to turn authentic connections into lasting partnerships that make a real difference to animals and the people who care for them.

About the role

Working closely with the Philanthropy Manager, Senior Manager, Supporter Engagement. Gifts in Wills team, you will play a key role in developing and growing our mid-level giving program, ensuring donors feel valued, connected and inspired to continue their support.

You’ll take the time to understand our supporters, identify what matters to them and create thoughtful, personalised engagement that deepens their connection with Lort Smith. From tailored communications and meaningful stewardship to identifying opportunities for increased giving, you’ll help build relationships that grow over time.

You’ll also support the development of major donor relationships, including high-net-worth individuals and family foundations, helping strengthen our fundraising pipeline and demonstrate the tangible impact of donor generosity.

With a blend of relationship management, strategic thinking and data-driven insight, you’ll ensure every interaction is purposeful, every commitment is valued and every opportunity to strengthen a relationship is recognised.

About you

You’re someone who genuinely enjoys connecting with people. You understand that trust is earned,



relationships take time and the most meaningful partnerships are built on shared values and a clear sense of purpose.

You bring warmth, curiosity and professionalism to your approach, combined with the strategic thinking and organisational skills to turn strong relationships into sustainable fundraising outcomes.

You will bring

- At least three years’ experience in donor relationship management or a similar fundraising role.
- Demonstrated experience developing and delivering mid-level giving strategies that support fundraising and financial goals.
- Strong communication and engagement skills, with the ability to build authentic relationships with a diverse range of supporters and stakeholders.
- Confidence using CRM databases and donor insights to inform engagement strategies, track relationships and identify opportunities for growth.
- Excellent organisational skills, attention to detail and the ability to manage competing priorities.
- A collaborative approach and a genuine commitment to building long-term donor loyalty.

Experience in the animal welfare sector will be highly regarded. Why join Lort Smith?

At Lort Smith our work is made possible by a community of people who are concerned to make sure that all pets have access to the quality care they need, no matter their families’ circumstances.

Every donor relationship presents an opportunity to strengthen that community and create a lasting impact.

Our work is made possible by a community of people who care deeply about animal welfare. Every donor relationship represents an opportunity to strengthen that community and create a lasting impact.

You’ll join a purpose-driven organisation where your ability to connect with people, build trust and inspire ongoing support will help make a meaningful difference.

If you believe excellent fundraising starts with great relationships and want to help turn generosity into lasting impact, we’d love to hear from you.

Apply now and help build relationships that change lives.

📌 Key Relationships Lead (Melbourne)
🏢 Lort Smith Animal Hospital
📍 Melbourne