Full time hours

Maximum term until 30 June 2027

Aitkenvale location About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

Red Cross believes that everyone deserves a home that is safe, secure and affordable. In this role you will be responsible for leading the Business Operations Team within Red Cross's Homelessness Programs. In this role, your responsibilities will include: Ensuring accuracy, integrity and compliance of office management systems (electronic and manual), including filing, registers and quality assurance document control

Supporting monitoring and maintenance of facilities, equipment, amenities and resources in accordance with organisational policies and procedures

Supporting asset and resource management activities, including asset registers, fleet maintenance, security fobs, locker allocations and contact number updates What you will bring Proven track record as an effective leader, supporting and building constructive relationships within teams

Prior experience in ensuring integrity and compliance of office management systems (electronic and manual), including filing, registers and quality assurance document control

Ability to effectively monitor and maintain facilities, equipment, amenities and resources

Experience within asset and resource management

Demonstrated interpersonal skills including excellent communication skills





Ability to build and maintain positive relationships with key stakeholders

Demonstrated knowledge and proficiency in use of software applications

Working with Children Check Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.

Work/Life Flexibility: You can access versatile working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options

Career development: Access to ongoing learning, training, and development courses

Further information This role is covered by the Social, Community, Home Care and Disability Services Award – Level 5, salary from $100,776.00 + salary packaging + superannuation

Applications close 28 October 2026.

For additional enquiries, please contact Maria Smith on 0404 273 465 for a confidential discussion. Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates on this occasion.

Job Ref 13885

📌 Lead - Business Operations Team (Townsville)
🏢 Australian Red Cross
📍 Townsville