Job Description: National Care Coordination Centre. Influence Outcomes. Help Shape the Future o f Care at Home

- Apply your clinical expertise beyond the traditional setting - Triage referrals, coordinate care, monitor patients and manage clinical escalations across a growing portfolio of Care at Home services.
- Play a pivotal role in the patient's care journey - Work alongside Medical Officers, Clinical Nurse Specialists, referrers and care delivery teams to ensure secure, connected and person-centred care.
- Permanent Full-or Part Time opportunity based in Fitzroy, Melbourne - Join St Vincent's National Care Coordination Centre and help shape a new model of healthcare delivery.
- Help shape the future of Care at Home at St Vincent's - Access professional development, salary packaging and the benefits of working within one of Australia's largest and most trusted health services.

St Vincent's Care at Home

At St Vincent's Health Australia , we're redefining how healthcare is delivered through our innovative Bringing Care Home 2030 strategy, including our Care at Home portfolio .

Combining clinical expertise, digital innovation and integrated care pathways, we are working to:

- Deliver high-quality healthcare beyond traditional hospital walls.
- Improve access to care through connected virtual and home-based services.
- Support people to receive safe, personalised care where they feel most comfortable.
- Build a more sustainable, equitable and future-focused healthcare system.

Guided by our Bringing Care Home strategy, we are reimagining how and where care is delivered, creating more connected, person-centred models that integrate hospital, community, virtual and home-based services. Through this approach, we are improving access and equity, leveraging digital innovation,



and extending St Vincent's mission of compassionate care beyond traditional healthcare settings.

Our services support patients across acute care, chronic disease management, recovery and rehabilitation, ageing, and residential aged care pathways , ensuring seamless and coordinated care throughout every stage of the health journey.

This is more than a new model of care. It's one of the most significant transformations occurring across Australian healthcare.

Our National Care Coordination Centre (CCC) is central to this vision, bringing together nurses, clinicians, administrators and care delivery teams to coordinate care across a growing portfolio of connected health services.

Through technology-enabled care, multidisciplinary collaboration and patient-centred practice, we're creating a healthcare experience that is more accessible, responsive and connected than ever before.

About the Opportunity

We're seeking an experienced Care Coordinator (Registered Nurse) to join our growing National Care Coordination Centre (CCC) team. This is a Permanent Full-Time position based in Fitzroy, Melbourne , offering an exciting opportunity to be part of a nationally connected service transforming how healthcare is delivered across Australia.

As a Care Coordinator, you'll play a pivotal role in managing the patient journey from referral and admission through to discharge and transition of care. Working within a multidisciplinary team, you'll coordinate services,



assess clinical needs, manage patient flow and support individuals to safely navigate their care journey through innovative virtual and home-based care pathways.

This is an ideal opportunity for a nurse who is passionate about care coordination, enjoys working across innovative models of care and wants to contribute to one of Australia's most exciting healthcare transformations.

Key Responsibilities

- Conduct referral triage, clinical intake assessments and admission processes.
- Coordinate and monitor patient journeys across virtual and home-based care programs.
- Provide clinical support, education and guidance to patients, families and carers.
- Liaise with referrers, treating clinicians, external service providers and multidisciplinary teams.
- Identify, monitor and escalation clinical risks, deterioration and urgent care needs.
- Support discharge planning, care transitions and continuity of care activities.Coordinate treatment pathways, including equipment, consumables and service requirements.
- Utilise digital care platforms to support care coordination, monitoring, scheduling and escalation pathways.
- Facilitate virtual ward rounds, complex case reviews and multidisciplinary care discussions.
- Manage a shared caseload while contributing to workload balancing and patient flow across the service.
- Maintain accurate clinical documentation, patient records and activity reporting.
- Contribute to quality improvement, service development and innovation initiatives.
- Support the implementation and growth of contemporary, technology-enabled models of care.

About You

You're a compassionate and experienced Registered Nurse who thrives in collaborative environments and is passionate ab

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📌 Clinical Care Coordinator - St Vincent's Care at Home (Melbourne)
🏢 Svha
📍 Melbourne