Medical Receptionist / Administration Assistant

Part-time | Casual | 12 month maternity leave contract | Flexible availability required

ACCESS Paediatric Clinic is seeking a warm, organised, and reliable Medical Receptionist / Admin Assistant to support our busy, child-focused clinic.

This role is ideal for someone who enjoys working with families, can remain calm in emotionally charged situations, and takes pride in keeping a clinic running smoothly.

About You

You will be someone who:

- Communicates clearly, kindly, and professionally (in person and on the phone)
- Remains calm, respectful, and compassionate when supporting distressed families
- Is organised, detail-oriented, and accurate with records and data entry
- Can manage competing priorities in a fast-paced clinical environment
- Is positive, flexible, and willing to learn
- Uses initiative and enjoys being part of a collaborative team
- Is confident using computer systems and medical software (or willing to learn)

Experience in medical or allied health reception is highly regarded but not essential.

Key Responsibilities

Front Desk & Patient Support
- Welcome children, families, and visitors to the clinic
- Respond to enquiries or direct them appropriately
- Support families who may be anxious or overwhelmed
- Maintain a clean, calm,



and welcoming waiting area

Appointments & Administration
- Manage bookings using a computerised appointment system
- Coordinate clinician schedules, allowing for emergencies and longer consultations
- Perform general administration (filing, scanning, correspondence, document management)

Patient Accounts & Records
- Process payments (EFTPOS, cash)
- Maintain accurate patient billing and financial records
- File and retrieve patient notes and correspondence
- Maintain strict confidentiality at all times

Training & Support Training and ongoing support will be provided. Applicants must be willing to undertake further training as required.

⭐ Application Question (Very Important)

To apply, in addition to your resume, please include a short response to the following:

This role requires flexibility and working with children and families in a busy clinic.

Why does this role suit you right now, and what does flexibility look like for you?

Applications without a response to this question may not be considered.

ACCESS Paediatric Clinic is committed to respectful, neuro-affirming, and family-centred care.

Job Type: Part time

Pay: $27.00 – $29.00 per hour

Work Location: In person

📌 Medical Receptionist/Admin - Part time - 12 month maternity leave contract (Mount Barker)
🏢 ACCESS paediatric clinic
📍 Mount Barker