About the role

New Farm Deli & Cafe is seeking enthusiastic and customer-focused Waiters & Counter Staff to join our dynamic team on a both casual and full-time basis. Based in New Farm, this role is central to delivering exceptional dining experiences to our valued customers. As a member of our front-of-house team, you will be the face of our establishment, ensuring every guest leaves with a memorable experience. This position offers the opportunity to work in a vibrant hospitality environment where your interpersonal skills and dedication to service excellence truly make a difference.

What you'll be doing

Greeting customers warmly and professionally as they arrive, creating a welcoming atmosphere

Taking food and beverage orders accurately and efficiently, ensuring customer preferences are clearly communicated to the kitchen

Serving meals and drinks with attention to detail, presentation and timing

Operating the point-of-sale system to process payments and manage transactions securely

Maintaining cleanliness and organisation of dining areas, tables and service stations throughout service periods

Responding promptly to customer queries and requests, resolving any concerns with professionalism and courtesy

Clearing and resetting tables between seatings to maintain service flow

Assisting with counter service, including preparing and serving hot and cold beverages

Responsible Service of Alcoholic beverages (a basic knowledge of wine would be beneficial)

Supporting stock management and notifying management of inventory requirements

Following health and safety protocols and food handling procedures at all times

What we’re looking for

Previous experience in hospitality, waiting staff or customer service roles is highly valued

Strong communication and interpersonal skills with a genuine passion for customer service

Ability to work efficiently in a fast-paced environment whilst maintaining composure under pressure

Attention to detail and organisational skills to manage multiple tasks simultaneously





Flexibility with working hours, including availability for weekends and peak trading periods

Knowledge of food and beverage offerings, with ability to make informed recommendations

Proficiency with point-of-sale systems and basic numeracy skills

Professional appearance and adherence to dress code standards

Current Working with Children Check (if applicable to your state requirements) or willingness to obtain one

RSA (Responsible Service of Alcohol) certification is preferred

Food Safety Certificate or willingness to complete training

What we offer

At New Farm Deli & Cafe, we value our team members and are committed to creating a positive workplace. We offer competitive remuneration, a supportive team environment where your contributions are recognised and opportunities for skill development and progression within the hospitality industry. We encourage a collaborative culture where staff are empowered to deliver outstanding service.

Our team enjoys working in a community-focused venue where relationships with regular customers are cherished. We provide ongoing training to support your professional development and maintain high service standards. We are committed to fostering an inclusive workplace where diversity is celebrated and all team members feel valued and supported.

About us

New Farm Deli & Cafe is a beloved neighbourhood establishment serving the Recent Farm community with quality food, carefully prepared beverages and warm hospitality. Our mission is to create a welcoming space where customers can enjoy exceptional café culture and deli offerings in a relaxed, friendly atmosphere. We pride ourselves on quality ingredients, attentive service and creating memorable experiences for every guest who walks through our doors.

As a locally focused business, we are deeply connected to our community and committed to supporting local suppliers and fostering genuine relationships with our customers. Our values centre on excellence, integrity and genuine care for both our guests and our team.

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📌 WAITSTAFF & COUNTER STAFF (Brisbane)
🏢 New Farm Deli & Cafe
📍 Brisbane