About the role The Office Manager will organise and control the administrative functions and resources of the office, ensuring that office systems, personnel, records and operational resources are managed efficiently. Working closely with business management and internal and external stakeholders, the successful applicant will coordinate office personnel, establish administrative priorities, monitor work performance, maintain business records and support compliance with applicable workplace and business requirements. This role requires strong organisational and leadership skills, sound administrative judgement and the ability to coordinate competing operational priorities in a disability support services setting.

Key responsibilities

- Plan, review and coordinate office administrative systems, establish work priorities and maintain office service standards to support efficient business operations

- Allocate administrative duties, coordinate workloads, monitor staff performance and provide guidance and supervision to office personnel

- Coordinate personnel-related activities, including recruitment administration, staff onboarding, training arrangements, performance monitoring, rostering and payroll-related processes

- Allocate and manage office resources, workspace, equipment and supplies to meet the operational needs of the business

- Maintain accurate office records, business documentation, administrative accounts and database systems, ensuring information is appropriately organised and maintained

- Liaise with management, support coordination personnel, service delivery teams, professional advisers, suppliers and external stakeholders to coordinate office activities and resolve administrative issues

- Monitor office processes to support compliance with relevant government legislation, applicable NDIS-related administrative requirements, workplace policies, privacy obligations and work health and safety requirements

- Coordinate the procurement,



maintenance and availability of office equipment, stationery and other operational supplies

- Prepare reports, maintain operational information and provide management with updates on office activities, resource requirements and outstanding matters

- Review administrative workflows and office procedures, identify inefficiencies and recommend practical improvements to office performance, recordkeeping and service delivery

About you

- Relevant experience in office management, office administration or a senior administrative role involving responsibility for coordinating office functions and resources

- Demonstrated ability to organise administrative systems, establish priorities and coordinate office operations

- Experience supervising personnel, allocating workloads and monitoring work performance

- Strong organisational, problem-solving and time-management skills, including the ability to manage competing priorities

- Excellent written and verbal communication skills and the ability to liaise professionally with management, employees, suppliers and external stakeholders

- Experience maintaining business records, administrative accounts, databases and office documentation

- Proficiency in Microsoft Office applications and relevant business administration, database or accounting software
- An understanding of workplace procedures, confidentiality, recordkeeping and work health and safety requirements
- A relevant qualification in business administration, office management or a related discipline will be well regarded. Equivalent relevant practical experience will also be considered

- Experience in disability support services or another regulated service environment will be advantageous

Benefits

- Full-time employment within a person-centred disability support services organisation
- An opportunity to coordinate office operations and contribute to effective business administration
- A professional working environment focused on reliable service delivery and continuous improvement

📌 Office Manager (Belmont)
🏢 Supports In Sync
📍 Belmont