About the role

BBR Agency is an event production, placemaking and activation agency based in The Rocks. We are looking for a Production & Operations Manager to take ownership of staffing and bar operations. You will run the people and the bars behind Sydney's biggest festivals. This is a hands-on role where you brief, train and supervise staff directly, and you own the job once it is handed to you.

Key responsibilities

- Recruit and onboard casual and full-time event staff, including labour hire, for up to about 60-80 people across the event

- Forecast staffing by zone and build rosters across multiple zones and shifts

- Prepare briefing materials and brief staff so everyone knows their role, zone and who they report to

- Manage staffing in real time during the event, including absences and last-minute changes

- Look after staff welfare, including breaks, fatigue management, and time in lieu approvals and tracking

- Oversee bar and alcohol operations, including themed drinking experiences, and keep service standards high

- Make sure bars follow RSA requirements and licence conditions, and escalate any compliance issue immediately

- Plan alcohol stock,



manage inventory and coordinate supplier orders and deliveries

- Reconcile takings and revenue

- Track and reconcile the staffing budget, with staff cost analysis and variance reporting

About you

- Solid rostering, scheduling, staff briefing and training experience (rostering software is a bonus)

- Current NSW RSA certificate and a solid grasp of alcohol compliance

- Food safety knowledge

- Strong budget tracking and financial reporting

- Knowledge of NSW employment law, award conditions and time in lieu, including casual workforce compliance

- Vendor management, supervision, complaint handling and problem-solving

- Confident with Microsoft 365 (Excel, Teams, Outlook)

- Festival or large outdoor event experience in a fast-paced, multi-zone environment is valued

- Organised, detail-focused, and calm when something breaks at 4pm

- Comfortable working evenings and weekends during live event periods

About us

BBR Agency is an event production, placemaking and activation agency based in The Rocks. We deliver festivals, markets and experiential events across Australia.

📌 Operations Assistant Manager (Staffing, Bars, & Events) (The Rocks)
🏢 BBR AGENCY
📍 The Rocks