Monaco Solicitors is a national plaintiff personal injury law firm headquartered in the Sydney CBD. We are seeking exceptionally well-spoken, mature and composed law students to join our New Enquiries Team in a part-time capacity. This client-facing role is suited to individuals who communicate with clarity, confidence and empathy, and who can exercise sound judgment when speaking with current clients about sensitive matters.
Position
Part-time, 2-3 days per week
Preferred working days: Tuesady and Friday (possible alternate day)
About You
We are looking for someone who demonstrates:
- Current enrolment in a combined law degree (2nd to 4th year).
- Strong academic performance, including an ATAR of 96+ and a university credit–distinction average or higher.
- Outstanding verbal communication skills
– articulate, professional, warm and able to navigate difficult conversations with confidence.
- A mature thinker with strong emotional intelligence.
- Ability to quickly understand issues, ask relevant questions and identify potential legal matters.
- High attention to detail and excellent organisational skills.
- Strong proficiency in Microsoft Word and Excel.
- Good typing speed and accuracy.
- Previous customer service or client-facing experience preferred, though not essential.
- A proactive attitude,
willingness to learn and the ability to show initiative in a fast-paced environment.
The Role In this position, you will:
- Be the first point of contact for new personal injury enquiries across workers compensation, motor vehicle accidents, public liability, medical negligence and other areas.
- Communicate directly with potential clients by phone and email, gathering preliminary information with professionalism, clarity and empathy.
- Conduct initial screening questions to determine urgency and whether the matter meets our intake criteria.
- Liaise with solicitors, clients, insurers and medical providers as needed.
- Draft clear notes, correspondence and preliminary statements for solicitor review.
- Manage administrative tasks including data entry, file opening, record keeping, and general office duties.
- Contribute to a positive, supportive and high-performing enquiries team.
- Receive comprehensive training, with scope for progression for high-performing candidates.
Application Requirements
Please include with your application:
- Your HSC/ATAR result and your current university academic transcript.
- Your availability across Monday to Friday (include in your CV or cover letter).
Applications submitted without an academic transcript will not be considered.
Please note: Applicants who are unavailable to work on both or either Tuesday and Friday should not apply.
📌 Paralegal's - Plaintiff Personal Injury Law Firm - 2 to 3 days per week (Sydney)
🏢 Monaco Solicitors
📍 Sydney
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