About the role The Assistant Venue / Events Manager supports the Venue Manager in the day-to-day running of X-Golf Rockhampton, Central Queensland's indoor golf and entertainment venue. The role combines hands-on venue leadership — team supervision, customer experience, operational controls and presentation — with responsibility for growing the venue's events and functions business. The successful applicant will coordinate, promote and deliver events in the venue and throughout the local area, drive the venue's key revenue drivers, and act as the senior person on shift when the Venue Manager is not present.

Regular meetings, marketing activity and online communication are central to the role, and performance is measured against agreed key performance indicators.

Key responsibilities

- Open and close the venue to documented procedures
- Act as the senior person on shift when the Venue Manager is not present, within delegated authority
- Attract, organise, deliver and evaluate events including corporate, Christmas, birthday, social, sporting club, fundraising and bucks/hens events
- Follow up every event and competition with value-add offers and rebooking opportunities
- Promote and run X-League, competitions, memberships, lessons and PGA tuition,



junior clinics and birthday parties, and casual play
- Promote these drivers through social media and EDM, with specific offers for each
- Supervise, coach and support staff on shift
- Assist the Venue Manager with rosters within the staffing budget
- Maintain a high level of service from greeting, set-up and attentiveness through to payment and farewell
- Complete cash handling, banking and reconciliation to procedure, including when the Venue Manager is absent

About you

- Current RSA (Queensland), or willing to obtain before commencing
- Current First Aid certificate, or willing to obtain
- Leadership experience in hospitality, retail or entertainment (e.g. assistant manager, duty manager, store manager, hotel supervisor, events coordinator)
- Delivery of events and functions
- Customer service and sales
- Works without supervision and as part of a team
- Follows policies and procedures
- Self-management: setting priorities and organising work among competing priorities
- Solid verbal and written communication and the ability to build relationships
- Confidence managing teams and busy service periods

📌 Part Time Assistant Venue Manager/Events & Promotions Manager (Rockhampton)
🏢 X-Golf Rockhampton
📍 Rockhampton