We are a long term established (25years) Chiropractic & Wellness clinic based in Carlton North.

$35 ph + super weekdays (neg for experienced applicant)

Looking for a driven and career focussed individual who has a genuine interest in healthcare to join our friendly & energetic team.

Casual or part-time depending on best fit for your circumstances.

Min. 2 shifts per week (15hrs +) with scope for more hours if desired.

Must be available:

Tuesdays & Thursdays (7hr shifts between 7am - 9.30pm)

Saturdays (7am - 3pm fortnightly).

Extra shifts will also be avail Mon & Wed.

The successful applicant will be highly organised, neatly-presented, mature and with a bright, caring nature and excellent communication skills.

Previous experience in a similar position is preferred or studying in similar field.

Receptionist/Admin Assistant Responsibilities:

- Greeting and welcoming patients upon arrival - building genuine relationship with patients.
- Answering phone calls, responding to e-mails, scheduling appointments, and recalling patients.
- Taking payments & balancing daily takings with accuracy.
- Ensuring procedures for Health Funds, TAC, EPC & DVA patients
- Ensuring the Practitioners Calendars are booked efficiently.
- Collecting and recording patients' personal and medical information.
- Verifying payment methods, including patients' health insurance coverage.
- Tracking and ordering inventory/supplements.
- Preparing treatment rooms prior to appointments and maintaining general cleanliness - ensuring that the waiting area and clinic remains in excellent condition at all times.




- Ensuring the safety, compliance, patient confidentiality and procedures are followed at all times.

Requirements:

- Highly proficient in Microsoft Office, Excel and CRM based systems (we use Prac Suite).
- Excellent verbal and written communication skills & able to work in rapid paced environment.
- Be extremely organised & diligent in booking patient appointments and ongoing care schedules.
- Able to understand the ordering & follow up process of patient tests (microbiome, DNA, mthfr), X-rays etc
- Strong interpersonal and organisational skills & professional presentation.
- Able to work early morning, late evenings and weekends.
- Current Driver Licence, Own Car, WWC check & Police Check
- Willing to work at short notice to support the team on shift cover where needed.
- 1year administrative experience, preferred within a healthcare or wellness setting or similar.
- MUST have current Drivers Licence and own car.

You're the right person if:

- You're a team player - we value our close - knit team and support each other.
- Must bring positive energy to the team & take pride in your work.
- Value Health and genuinely understand why what we do matters.




- Strong communicator - comfortable with warm conversations with patients, practitioners & team.
- You treat the clinic as if it was your own business and ensure smooth day to day operations, positive and welcoming experience.

Our Values:

- Our patients range from long term & new families to high profile professional sporting personalities & individuals - we have a strong relationship with all of our patients and treat them each with value, respect & the highest level of service, care & confidentiality.
- We focus on delivering quality patient care and service at a highly professional standard.
- We work together as a team & support one another. Patients often see more than one practitioner in our clinic across various modalities ie. we provide a wellness hub.
- We encourage initiative, learning & development and support career progression.

Other Benefits:

- Comprehensive on the job training & support with systems & software.
- Ongoing mentoring, education and development.
- Career progression & opportunities including pathway to Clinic Manager roles or Chiropractor if studying Chiropractic.
- Discounts on all services Chiropractic treatments, Massage, Kinesiology, Counselling, Sauna & Supplements etc.
- Opportunity to develop your skills within a growing clinic.

Pls kindly note this is not a casual holiday job. There is an expectation of longer term tenure (2years min) and we will support you in your career with continuous training & Support.

www.truehealthsolutions.com.au

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📌 Chiropractic Associate - Receptionist (Melbourne)
🏢 True Health Solutions
📍 Melbourne