Part-time Medical Receptionist at St Kilda Medical Group (General Practice)

St Kilda | $29 – $33/hr + super | Immediate Start

We are looking for a friendly, detail-oriented, and adaptable career Medical Receptionist to join our busy general practice. You’ll work alongside our team of experienced receptionists and administrators, supporting our team of general practitioners, registrars and allied health professionals to deliver exceptional care to our diverse local community.

If you have a great phone manner, strong multitasking skills, and a passion for excellent service and patient care, we’d love to hear from you!

About the Role

We are seeking a part-time employee for a guaranteed Thursday afternoon shift (1.30PM – 6.30PM / 5 hours) each week in the first instance, with the potential for additional shifts on a short-term or permanent basis over time for the right candidate. Please note that flexible availability and the ability to provide short-term coverage for other staff is essential to this role.

Key Responsibilities

- Patient Service – Greet patients, check them in/out, ensuring a smooth and positive experience.
- Phone & Appointment Management – Utilise your excellent phone manner to respond to incoming calls and effectively manage patient requests.
- Admin & Correspondence – Manage incoming and outgoing correspondence from patients, third parties and other healthcare providers. Assist with reception duties, support doctors,



and manage daily tasks as required.
- Patient Billing – Process patient payments, Medicare claims, and billing enquiries.

What We’re Looking For

- Attention to detail – Accuracy in administration and communication is essential.
- Strong computer skills – Fast, efficient, and adaptable to new systems. Experience using Best Practice is highly preferred.
- Excellent communication – Strong written, verbal and interpersonal communication skills are a must.
- Friendly & skilled presentation – A positive attitude and a passion for facilitating excellent patient care.
- Multitasking & flexibility – Ability to handle a busy environment and cover shifts as needed.

Why Join Us?

- Work in a rewarding healthcare setting.
- Supportive, team-oriented work environment.
- Opportunity for additional shifts over time.

Previous experience working in medical administration is highly desired, but not mandatory.

How to Apply

Please complete your application via seek, ensuring you attach a CV and a cover letter, including a response to the questions:

- What makes you a great fit for medical reception?
- What interests you most about working with St Kilda Medical Group?
- Your general availability for work during the week.

We look forward to hearing from you! If you have any questions regarding this role or your application, or would like to see the position description, please contact Lachie at [email protected].

📌 Part-time Medical Receptionist (St Kilda)
🏢 St Kilda Medical Group
📍 St Kilda