About NPS:

Evolving from our plumbing roots, NPS are now one of Australia’s most dynamic water utilities and infrastructure businesses. We specialise in delivering programs of work across Plumbing Maintenance, Metering and Connections and Water Efficiency for a diverse spectrum of commercial, industrial, educational and government partners.

Today, we operate nationally and are proud of our team of more than 400 people, and growing!

We’re passionate about creating opportunities together for our customers, communities and people, with a strong culture and shared values innate to our DNA.

Due to continued national growth and internal promotions, we are excited to be on the lookout for our next People & Culture Business Partner, who will partner with leaders and teams across NSW & QLD,

About the role:

The People Business Partner sits at the heart of the business, partnering with leaders to build great teams, solve people challenges, and create an environment where our people can thrive.

This role drives the successful delivery of people initiatives, builds leadership capability, ensures all people & safety activities meet compliance requirements, and builds for scale- ensuring people practices keep pace with the growth of NPS.

This is a highly visible role for an experienced people & culture professional, who enjoys end to end responsibilities, prides themselves on embedding themselves in their business unit, and genuinely wants to help shape the employee experience across the business.

This role reports to the Chief People Officer based in Melbourne and will partner with teams NSW and QLD. This role will be based from our Sydney office and will require regular interstate travel to support business needs (approx. 3-4 days every 8 weeks).

Key Responsibilities include:

- Build trusted relationships with leaders across the portfolio, providing day to day proactive advice, pressure testing and challenge on people and safety matters




- Partner with leaders to identify people risks and opportunities and develop practical solutions that support business performance
- End to end case management of all employment relations, conduct & performance matters, ensuring that all matters are addresses promptly, compliantly and in line with best practice
- Support the effective implementation of NPS people programs including annual performance review, engagement survey, wellbeing initiatives and talent programs
- Provide expertise on people governance matters – including compliance with Fair Work requirements, NES, Modern Awards, and all other legislative frameworks, ensuring escalation to People Operations Manager as required
- Review workforce data and identify opportunities for improved retention, engagement and workforce effectiveness
- Facilitating training and development programs including NPS Induction Day and other capability building activities
- Support day to day safety activities – including support to incident investigations, toolbox talks and return to work programs
- Work closely with the Health & Safety Business Partner to implement safety initiatives and strengthen safety performance across portfolio

About You:

If you enjoying partnering with leaders across the employment life cycle, have proven experience in managing employment relations, and are passionate about improving the employee experience in a rapidly growing business and are looking for your next role where you will be able to make an impact we would love to hear from you!

You will have

- Demonstrated experience in a similar role with the ability to build trusted relationships with leaders at all levels. Experience supporting both blue- and white-collar workforces is highly regarded




- End-to-end Employee Relations experience, including managing complex and high-risk matters, workplace investigations,and representation in Fair Work Commission matters
- Experience providing support to operational leaders on health & safety matters
- .Excellent interpersonal, influencing and communication skills
- Project management experience including a proven ability to implement programs and initiatives across multi-site locations
- Solid time management skills and ability to prioritise own work load while working as part of a team and autonomously
- Be a team player

Experience within utilities, construction, trade services, infrastructure or field service environments is highly regarded, however not required.

Why Join us?

Join a team of people that give a sh*t about what we do and how we do it. We play as a team and are always looking for progressive ways of working.

At NPS, we believe in creating Opportunities for Everyone. Whether you're just starting your career or bringing years of experience, we offer a place where your skills are valued, your potential is nurtured, and your hard work is rewarded.​

Our 2025 Employee Experience survey told us that 94% of employees were happy to work for NPS – A statistic we are very proud of!

Other benefits

- Competitive remuneration​ that rewards performance and shares success
- On site perks​ – office kitchens stocked with snacks!
- Strong focus on internal development – market leading & award winning training programs, interstate opportunities, elearning platform and huge growth opportunities for career progression
- Reward and recognition programs
- Team celebrations and events
- Flexible work practices including hybrid work and early start/early finish hours
- Paid parental leave
- Salary packaging including novated leases
- Best practice safety, tools, technology and equipment.

If you would like to help shape our business and be a part of this exciting journey Apply Today!

📌 People & Culture Business Partner (Northmead)
🏢 New Plumbing Solutions
📍 Northmead