About the role

This is an opportunity to work closely with Dr Dan George and the Nurse Practice Manager in a varied and rewarding Personal Assistant and medical administration role. You will be involved in the day-to-day running of the practice, from welcoming patients and managing appointments to supporting the coordination of their surgical care. You will often be the first person patients speak with and an important point of contact throughout their treatment journey.

In a practice of this size, this is not simply a behind-the-scenes administration position. You will have a direct impact on how efficiently the practice operates and how patients experience their care. The role will initially have a strong focus on front-of-house reception, telephone enquiries and general medical administration, with the opportunity to develop further responsibilities in surgical coordination and personal assistant duties.

Key responsibilities

- Manage front-of-house reception and provide a welcoming experience for patients.

- Answer incoming telephone calls and respond to patient enquiries.

- Coordinate appointments and manage clinic schedules.

- Act as a point of contact for patients, GPs, hospitals and other healthcare professionals.

- Manage referrals, medical correspondence and patient records.

- Assist with surgical bookings, hospital admissions and theatre coordination.

- Prepare and manage patient documentation.

- Process billing, Medicare claims and patient payments.

- Maintain accurate and complete patient records using Xestro.





- Support Dr George and the Nurse Practice Manager with daily administrative requirements.

About you

- Previous experience in medical administration, specialist reception or a PA role.

- Excellent written and verbal communication skills.

- Strong organisational skills and exceptional attention to detail.

- Confidence managing competing priorities in a busy environment.

- A professional, friendly and compassionate approach to patients.

- The ability to work independently and use initiative.

- A positive attitude and willingness to learn.

- Strong computer skills and an understanding of patient confidentiality.

About us

STAR Orthopaedics is a specialist orthopaedic practice based at Eastwood Private Hospital in Adelaide. Led by Dr Dan George, our practice provides specialist care in hip, knee, ankle and trauma surgery, with a focus on delivering high-quality, personalised patient care. We are a small, dedicated team with high professional standards. We value organisation, attention to detail and a genuine commitment to providing an excellent patient experience.

Benefits

- The chance to work closely with an orthopaedic surgeon.

- A friendly, professional and supportive team.

- A modern specialist practice at Eastwood Private Hospital.

- A varied role with meaningful responsibility.

- Opportunities to develop skills in surgical coordination and practice administration.

- Long-term career development and potential progression within the practice.

📌 Personal Assistant to Orthopaedic Surgeon (Eastwood)
🏢 STAR Orthopaedics
📍 Eastwood