Pet Boarding Coordinator

Are you a passionate animal care professional with strong leadership skills and a commitment to delivering exceptional care?

Animal Welfare League SA (AWL) is seeking a Pet Boarding Coordinator to lead the day-to-day operations of our Pet Boarding Centre.

In this hands-on leadership role, you will manage daily boarding operations, lead employees and volunteers, and ensure every animal receives safe, compassionate, and high-quality care.

If you enjoy working in a fast-paced environment, leading people, and making a meaningful contribution to animal welfare, we'd love to hear from you.

About AWL

Since 1964, AWL has grown into one of South Australia's leading animal welfare organisations. We find loving homes for vulnerable animals, reunite lost pets with their families and provide temporary shelter through our foster care program.

Our broader services include community education, pet boarding, veterinary care, pet cremation and memorial services, and our network of Thrift Shops. Everything we do supports our purpose of Supporting People to Support Animals.

About the Role

Reporting to the Social Enterprise Manager, the Pet Boarding Coordinator is responsible for leading the day-to-day operations of AWL's Pet Boarding Centre, ensuring high standards of animal welfare, customer service, team performance and operational excellence.

Key Responsibilities

- Overseeing the daily operations of the Pet Boarding Centre, including animal intake, assessment and ongoing care.
- Leading, coaching and supporting employees and volunteers to deliver exceptional animal care and customer service.
- Coordinating rosters,



workflow and resources to meet pet occupancy, operational and animal welfare requirements.
- Ensuring high standards of animal husbandry, medication administration, cleanliness, presentation and biosecurity across the facility.
- Monitoring operational records, attendance, animal care documentation and system data to ensure accuracy and compliance.
- Training employees in operational procedures, systems and best practice animal care standards.
- Supporting the achievement of operational goals, performance targets and continuous improvement initiatives.
- Building positive relationships with customers, employees, volunteers and other stakeholders through professional and respectful communication.

What We’re Looking For A confident and organised leader with a genuine passion for animal welfare. Someone who thrives in a hands-on environment, enjoy leading people, and have the ability to balance customer service, operational priorities and animal wellbeing. To be successful in this role, you will have:

- Experience leading or coordinating employees and volunteers in an animal care, boarding, veterinary or similar environment.
- A strong understanding of animal welfare principles and commitment to providing high-quality care.
- Excellent leadership, communication and relationship-building skills.




- Robust organisational, planning and problem-solving abilities, with the capacity to manage competing priorities.
- Experience fostering a positive, productive and respectful team culture.
- The ability to work independently while contributing collaboratively to team outcomes.
- Strong attention to detail and commitment to maintaining accurate records and compliance standards.
- Confidence using computer systems, databases and operational management tools.
- The ability to interpret and apply policies, procedures and relevant legislative requirements.
- A commitment to AWL's vision, mission, values and beliefs.

Desirable

- Extensive experience in animal care, pet boarding, veterinary nursing, shelter operations or a related field.
- Relevant qualifications in animal care, veterinary nursing, leadership, business or a related discipline.

What’s on Offer

- A rewarding leadership role in a respected animal welfare organisation
- The opportunity to make a genuine difference to the lives of animals and their owners
- A supportive, values-driven team environment
- Ongoing opportunities to contribute ideas, improvements and professional growth within the organisation

Apply Now If you're ready to combine your leadership skills, operational expertise and passion for animal welfare in a role where you can make a meaningful difference every day, we'd love to hear from you.

Click Apply Now and upload your resume and a cover letter outlining your interest in the role.

For more information or a copy of the position description please email [email protected]

📌 Pet Boarding Coordinator (Wingfield)
🏢 Animal Welfare League
📍 Wingfield